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BMW of San Francisco

San Francisco, CA

4.5
612 Reviews

1675 Howard St

San Francisco, CA

94103

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Showing 612 reviews

February 13, 2024

Great customer service. Brian was really patient with us and gave us all the information on the cars we were looking at. More

by PLIGOT
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brian Bader
Feb 13, 2024 -

BMW of San Francisco responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Brian met your expectations. Thank you again for choosing BMW of San Francisco, we look forward to having you as one of our valued customers for many more years to come!

February 12, 2024

Negotiated price wasn’t given and then after back & forth, agreed with it One car keys wasn’t working and after few days of follow up, found out batteries were dead and had to be sent by them Origina More

by spiyush
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Joe Shaghasi
Feb 13, 2024 -

BMW of San Francisco responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you.

February 10, 2024

Courteous, honest and no nonsense transaction. My car buying experience was a lot better than I expected. Thank you! More

by MRCLGV
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joe Shaghasi, Subhas Chandran
Feb 10, 2024 -

BMW of San Francisco responded

Thanks for your feedback on your recent visit to our dealership. I'm glad to hear that our staff was able to assist you with choosing the perfect vehicle and that you had such a positive experience. We hope you will continue to enjoy your new vehicle!

February 10, 2024

Great customer service. They took care of me and my car quickly and efficiently. They always do a great job. More

by GEORGEBRAZIL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lawrence Hoe
Feb 11, 2024 -

BMW of San Francisco responded

George, thank you for choosing BMW of San Francisco. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

February 09, 2024

Professional, efficient, friendly service. Damien was awesome to work with. Came in for routine oil change. More

by ERINKIM_1
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Damien Fang
Feb 09, 2024 -

BMW of San Francisco responded

Erin, we're glad to know you had a positive experience with Damien at BMW of San Francisco. We appreciate your feedback and look forward to seeing you for your next service visit!

February 09, 2024

Lucas Du, is always great help in guiding me with my services due. Makes arrangement if a loner is not available and is always wonderful keeping updated with the progress of the service through the day. More

by DEVINMCDAVID
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Shaghasi, Subhas Chandran
Feb 10, 2024 -

BMW of San Francisco responded

It's great to hear that Lucas was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing BMW of San Francisco!

February 09, 2024

Vincent V. And the team are always great. Knowledgeable and professional, offering a good guidance. Repairs are always done well. More

by MILAN.KURUC5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vincent Varilla, Joe Shaghasi, Subhas Chandran
Feb 10, 2024 -

BMW of San Francisco responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Vincent and our team, and we look forward to working with you again.

February 09, 2024

Great experience, everyone was very professional , great experience on the website and responded in a timely manner More

by stape54
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Subhas Chandran
Feb 10, 2024 -

BMW of San Francisco responded

Thank you for sharing your experience with us! We're happy to hear it went well and congratulations on your new vehicle! We truly appreciate your feedback!

February 09, 2024

Service appointment was courteous and efficient. Went in for routine oil change and Vincent was helpful with my questions. More

by GBRARRAD
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Dept - Vincent Lam
Feb 09, 2024 -

BMW of San Francisco responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing BMW of San Francisco, we look forward to having you as one of our valued customers for many more years to come!

February 09, 2024

Lucas was fast friendly informative! I really appreciate the quick turn around on servicing my nine year BMW...you guys keep it running like a top! THANKS! More

by JALLENPMP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lucas Du
Feb 10, 2024 -

BMW of San Francisco responded

Thanks for sharing your thoughts about your experience with Lucas here at BMW of San Francisco. We appreciate your business and hope to see you again soon!

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