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BMW of San Francisco

San Francisco, CA

4.4
614 Reviews

1675 Howard St

San Francisco, CA

94103

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Showing 614 reviews

March 02, 2024

Undisclosed damage from collision was not good. I was not given any price reduction, only a gas credit More

by attorneystevelau
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jake
Mar 03, 2024 -

BMW of San Francisco responded

Thank you for taking the time to share your experience. If you would like to further discuss your visit, feel free to contact us at your convenience.

February 14, 2024

Great service all around, thank you. Vincent Lam was communicative, professional and just an all round solid dude. More

by ntokozobhembe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vincent Lam
Feb 14, 2024 -

BMW of San Francisco responded

Thank you so much for your kind words for Vincent, and for taking the time to leave us this wonderful feedback!

February 13, 2024

Great customer service. Brian was really patient with us and gave us all the information on the cars we were looking at. More

by PLIGOT
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brian Bader
Feb 13, 2024 -

BMW of San Francisco responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Brian met your expectations. Thank you again for choosing BMW of San Francisco, we look forward to having you as one of our valued customers for many more years to come!

February 12, 2024

Negotiated price wasn’t given and then after back & forth, agreed with it One car keys wasn’t working and after few days of follow up, found out batteries were dead and had to be sent by them Origina More

by spiyush
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Joe Shaghasi
Feb 13, 2024 -

BMW of San Francisco responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you.

February 10, 2024

Great customer service. They took care of me and my car quickly and efficiently. They always do a great job. More

by GEORGEBRAZIL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lawrence Hoe
Feb 11, 2024 -

BMW of San Francisco responded

George, thank you for choosing BMW of San Francisco. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

February 10, 2024

Courteous, honest and no nonsense transaction. My car buying experience was a lot better than I expected. Thank you! More

by MRCLGV
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joe Shaghasi, Subhas Chandran
Feb 10, 2024 -

BMW of San Francisco responded

Thanks for your feedback on your recent visit to our dealership. I'm glad to hear that our staff was able to assist you with choosing the perfect vehicle and that you had such a positive experience. We hope you will continue to enjoy your new vehicle!

February 09, 2024

As always, Chris did excellent work on my car. Really appreciate his help. Thanks Chris More

by RAHOLMAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Kuehn
Feb 10, 2024 -

BMW of San Francisco responded

Thank you for your business and this review. We're happy to hear that Chris and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

February 09, 2024

Great team at BMW of SF, super nice pre-owned inventory, very efficient and seamless to deal with. More

by nelsonabal
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Meier, Brian Bader
Feb 10, 2024 -

BMW of San Francisco responded

Thanks for sharing your thoughts about your experience with BMW of San Francisco. We appreciate your business and hope to see you again soon!

February 09, 2024

Lucas was fast friendly informative! I really appreciate the quick turn around on servicing my nine year BMW...you guys keep it running like a top! THANKS! More

by JALLENPMP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lucas Du
Feb 10, 2024 -

BMW of San Francisco responded

Thanks for sharing your thoughts about your experience with Lucas here at BMW of San Francisco. We appreciate your business and hope to see you again soon!

February 09, 2024

It took time for their attention but they finally listened and resolved the issue in a quality manner. More

by buddhapuneeth
Recommend Dealer
Yes
Employees Worked With
Thanks Andy, Lucas and Vincent, Subhas Chandran
Feb 10, 2024 -

BMW of San Francisco responded

Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing BMW of San Francisco!

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