BMW of San Francisco

My experience was excellent as usual. The service advisor Vincent, was very helpful with and courteous when assisting me with my service needs. The service advisor Vincent, was very helpful with and courteous when assisting me with my service needs. More

Amazing service. Very attentive, friendly, and knowledgeable. I don't want to go to any other service centers honestly. Highly recommend it. Very attentive, friendly, and knowledgeable. I don't want to go to any other service centers honestly. Highly recommend it. More

Great place to take your BMW. They're honest, thorough and the repair work is excellent. My client service rep Austin Smith is wonderful. Wouldn't take my BMWs anywhere else. E They're honest, thorough and the repair work is excellent. My client service rep Austin Smith is wonderful. Wouldn't take my BMWs anywhere else. Everyone I have dealt with from Service, to Parts, to Sales are awesome. They have a world class business model and they know how to treat customers. Thank you SFBMW. More

Lucas Du helped getting my tire replaced efficiently. He is always friendly, helpful and knowledgeable. The wait time for the tire replacement was not too long. He is always friendly, helpful and knowledgeable. The wait time for the tire replacement was not too long. More

I have been a customer for 25 years, and I am always treated like a prince. treated like a prince. More

good attention and staff and quality of vehicles. Not very pushy Which i like. Could be better integrated across departments, e.g., would be better to get a trade in estimate in advance Not very pushy Which i like. Could be better integrated across departments, e.g., would be better to get a trade in estimate in advance More

In and out in a timely fashion. No surprises---car driving like new on the way home. No surprises---car driving like new on the way home. More

The staff at San Francisco BMW was very professional, courteous and made every effort to meet my needs. courteous and made every effort to meet my needs. More

Professional, personable, reliable, efficient, communicative, seamless, respectful, and caring! Many of these qualities are not trained they come from a foundation that has accountability and inte communicative, seamless, respectful, and caring! Many of these qualities are not trained they come from a foundation that has accountability and integrity at the root. Between Vincent V. and Lucas D. BMW of San Francisco is blessed to have these two Service Managers on the team I always leave with a smile on my face with very stressful situations turned to joy because of their care. With positive energy and gracious gratitude 🙏 Rolando More

BMW is always very helpful and friendly when taking my car into service. I appreciate the value they place on customer service. car into service. I appreciate the value they place on customer service. More