BMW of San Francisco
San Francisco, CA
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Good communication, but don’t really like doing surveys , a 1 to 5 rating system should have been enough, unless a customer wants to explain otherwise , a 1 to 5 rating system should have been enough, unless a customer wants to explain otherwise More
They were pleasant, efficient, and the price was very competitive. There was a little mix up when it came time for the final bill, but they resolved it in my favor with no hassle. They even let me leave competitive. There was a little mix up when it came time for the final bill, but they resolved it in my favor with no hassle. They even let me leave my other car there over night so I could grab it three next day. More
The sale person Michael Wu is very nice to work with, but the person who holding the job for customer licenses plate & registration need to be improve. the person who holding the job for customer licenses plate & registration need to be improve. More
Salesman was dismissive of my needs and some of his emails were rude. Used car manager was saccharine and full of xx. They only stepped into action to respect the parameters for a deal (that I made cle emails were rude. Used car manager was saccharine and full of xx. They only stepped into action to respect the parameters for a deal (that I made clear verbally and in writing from the beginning) when I told them I was walking away from the deal and about to take delivery of a new Volvo instead of the BMW that I ordered months prior. In the end, I got the car I wanted for the price I wanted, but the process of getting there was slimy and unprofessional. Furthermore, the Finance Department was disorganized and took 2 hours to complete paperwork at the time of delivery. They also created a contract with the wrong interest rate. Fortunately I caught the mistake. I will not work with this dealership again. More
No one offers a unlimited care for me only Chang oil then you have to pay , I have not enough information about bmw and I'm trying to sell my car you have to pay , I have not enough information about bmw and I'm trying to sell my car More

