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BMW of San Francisco

San Francisco, CA

Overview
Reviews
4.4
614 Reviews
Call Dealership (628) 235-1200

1675 Howard St

San Francisco, CA

94103

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Showing 614 reviews

December 26, 2023

service itself went above and beyond, but it would be better notification of service status (including its finish) needs automation More

by CMCOHSF
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lucas Du
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Dec 26, 2023 -

BMW of San Francisco responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

Dec 26, 2023 -

BMW of San Francisco responded

Thanks for your feedback! We're glad to know you were pleased with our service at BMW of San Francisco. Your suggestion about automating notifications is appreciated and we'll certainly look into it. Safe travels!

December 26, 2023

Very good service well taking care customer and my car . Highly recommend BMW San Francisco Best service More

by ONEWAANSF
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Good, Joe Shaghasi
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Dec 26, 2023 -

BMW of San Francisco responded

Thank you for choosing BMW of San Francisco. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

Dec 26, 2023 -

BMW of San Francisco responded

We're delighted to know you had a great experience with us at BMW of San Francisco! Thanks for recommending our service, we appreciate it. Safe travels in your BMW!

December 26, 2023

They were helpful and kind and made the whole experience a success. Good job b m w More

by MH0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Shaghasi
Report | Print
Dec 26, 2023 -

BMW of San Francisco responded

Thanks for sharing about your experience with BMW of San Francisco. We appreciate your business and hope to see you again soon!

December 26, 2023

Thank you very much for your great service. We appreciate how easy you made the process for us. More

by CAMILLE.CAMPBELL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Shaghasi
Report | Print
Dec 26, 2023 -

BMW of San Francisco responded

It has been a pleasure serving you, Camille. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing BMW of San Francisco; we look forward to having you as one of our valued customers for many more years to come.

December 25, 2023

The service at BMW SF is superb. Very thoughtful staff and service advisors. Highly recommend this location for all my service needs. More

by Ed Zhang
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John from service dept
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Dec 26, 2023 -

BMW of San Francisco responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

December 25, 2023

Thank you Damien for your consistent support! You are awesome - Definitely recommend this dealership Service Center More

by KHOOKHOO2003
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Damien Feng
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Dec 26, 2023 -

BMW of San Francisco responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at BMW of San Francisco.

December 25, 2023

Quick and efficient. Still as a dealer it’s expensive for service but that is the way it is. Nice lounge and if you need quiet, there are sofas upstairs to sit and work i More

by JOHNMICHAEL.REYES1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris
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Dec 26, 2023 -

BMW of San Francisco responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at BMW of San Francisco to be a positive one. Please don't hesitate to reach out if you need anything else.

December 24, 2023

Good service but surprised that after service they forgot to reset their version of “check engine” light. That was disappointing. More

by PATTYCATHY21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
No name on text messsge to me
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Dec 26, 2023 -

BMW of San Francisco responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

December 24, 2023

The service is excellent and the inspection is very complete and though, worth the trust More

by TIEEREN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Shaghasi
Report | Print
Dec 26, 2023 -

BMW of San Francisco responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing BMW of San Francisco!

December 24, 2023

fantastic service, the utmost care and consideration for both my vehicle and i every time More

by CRASHFASTER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
christopher kuehn, Joe Shaghasi
Report | Print
Dec 26, 2023 -

BMW of San Francisco responded

Thank you for your review. We strive to make sure that all of our customers leave happy, and it's great to hear about your positive experience here at BMW of San Francisco.

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