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BMW of San Francisco

San Francisco, CA

Overview
Reviews
4.5
612 Reviews
Call Dealership (628) 235-1200

1675 Howard St

San Francisco, CA

94103

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Showing 612 reviews

February 09, 2024

It took time for their attention but they finally listened and resolved the issue in a quality manner. More

by buddhapuneeth
Recommend Dealer
Yes
Employees Worked With
Thanks Andy, Lucas and Vincent, Subhas Chandran
Report | Print
Feb 10, 2024 -

BMW of San Francisco responded

Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing BMW of San Francisco!

February 09, 2024

Great team at BMW of SF, super nice pre-owned inventory, very efficient and seamless to deal with. More

by nelsonabal
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Meier, Brian Bader
Report | Print
Feb 10, 2024 -

BMW of San Francisco responded

Thanks for sharing your thoughts about your experience with BMW of San Francisco. We appreciate your business and hope to see you again soon!

February 09, 2024

Damien was friendly and knowledgeable. The team communication was very good between Chris and Damien. More

by JABRAMS1964
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Damien Fong
Report | Print
Feb 10, 2024 -

BMW of San Francisco responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

February 09, 2024

As always, Chris did excellent work on my car. Really appreciate his help. Thanks Chris More

by RAHOLMAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Kuehn
Report | Print
Feb 10, 2024 -

BMW of San Francisco responded

Thank you for your business and this review. We're happy to hear that Chris and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

February 08, 2024

Avoid. They immediately added unnecessary dealer fees to the purchase of a used car. They promised to fix a <$200 cosmetic issue on a used car purchase, More

by DAH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
David Gao
Report | Print
Feb 09, 2024 -

BMW of San Francisco responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you.

February 08, 2024

Chris Kuehn is great and always very helpful with any issues or question I have More

by ASCHLENZKA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris kuehn
Report | Print
Feb 08, 2024 -

BMW of San Francisco responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing BMW of San Francisco.

February 08, 2024

Lucas was great. Very personable and knowledgeable. He was very accommodating to set up round trip for Uber. More

by ELLEN10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lucas
Report | Print
Feb 08, 2024 -

BMW of San Francisco responded

Thank you so much for your kind words, Ellen, and for taking the time to leave us this wonderful feedback!

February 08, 2024

Everything was great! I am grateful for good service and quality professionals. My only issue was that I was not notified that my car was finished. But I loved driving the More

by SARAH.SCHOELLKOPF
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Shaghasi
Report | Print
Feb 08, 2024 -

BMW of San Francisco responded

Thank you for taking the time to share your experience. If you would like to further discuss your visit, Sarah, feel free to contact us at your convenience.

February 07, 2024

Lucas Du was very helpful in resolving the issue with my BMW X-5 air suspension. More

by LUKE.WALLIS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lucas Du
Report | Print
Feb 07, 2024 -

BMW of San Francisco responded

It's great to hear that Lucas was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing BMW of San Francisco!

February 07, 2024

The repairs were considerably more than expected but the service was excellent as always. Lawrence Hoe is an excellent service manager. More

by WAYNEDERMAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lawrence Hoe
Report | Print
Feb 07, 2024 -

BMW of San Francisco responded

Thanks for sharing your thoughts about your experience with BMW of San Francisco. We appreciate your business, Lawrence, and hope to see you again soon!

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