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BMW of San Francisco

San Francisco, CA

Overview
Reviews
4.4
614 Reviews
Call Dealership (628) 235-1200

1675 Howard St

San Francisco, CA

94103

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Showing 614 reviews

February 07, 2024

Service advisor Vincent Lam was very thorough and communicated well. Loaner car was very helpful too. More

by JPMCPECK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nobody
Report | Print
Feb 07, 2024 -

BMW of San Francisco responded

Thank you for choosing BMW of San Francisco. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

February 07, 2024

Lucas Du was very helpful in resolving the issue with my BMW X-5 air suspension. More

by LUKE.WALLIS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lucas Du
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Feb 07, 2024 -

BMW of San Francisco responded

It's great to hear that Lucas was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing BMW of San Francisco!

February 07, 2024

Great experience. Upfront, effective, and thoughtful service. Tomas took care of everything we needed and made the car buying process so much easier. He was a good spo More

by BRIAN.FUJIMOTO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tomas Pineda
Report | Print
Feb 07, 2024 -

BMW of San Francisco responded

Thanks for sharing about your experience with Tomas here at BMW of San Francisco. We appreciate your business and hope to see you again soon!

February 07, 2024

Required repair was diagnosed and explained clearly and completed on time. Loaner car was brand new and minimal paperwork. More

by HOWARD.ZEE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vincent Lam, Joe Shaghasi
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Feb 07, 2024 -

BMW of San Francisco responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! WE are glad that we could help.

February 07, 2024

Great service. Professional support and well organized from Vincent and the team.would greatly appreciated More

by PHTUUTAFAIVA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vincent Varilla , Joe Shaghasi
Report | Print
Feb 07, 2024 -

BMW of San Francisco responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

February 07, 2024

The repairs were considerably more than expected but the service was excellent as always. Lawrence Hoe is an excellent service manager. More

by WAYNEDERMAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lawrence Hoe
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Feb 07, 2024 -

BMW of San Francisco responded

Thanks for sharing your thoughts about your experience with BMW of San Francisco. We appreciate your business, Lawrence, and hope to see you again soon!

February 07, 2024

Lucas and the whole service team were excellent. They solve my problems and got me in and out. More

by LIVIU.KLEIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lucas Du
Report | Print
Feb 07, 2024 -

BMW of San Francisco responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

February 07, 2024

Great Experience! No Haggling. Car priced perfect to sell. All I needed to do was test drive the vehicle and say Yes. We were able to get everything done in minimal ti More

by antt109
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
James, Joe Shaghasi
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Feb 07, 2024 -

BMW of San Francisco responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

February 07, 2024

Marcos and Janet Kim were great to work with and very helpful and flexible. I appreciated everything they did to get this car sold to me. More

by mmcshannic
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marcos Oropeza - 5 stars for sure! Great follow up!
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Feb 06, 2024 -

BMW of San Francisco responded

Thank you for taking the time to write this review! Our customers are our top priority and your feedback is greatly appreciated! All of us at BMW of San Francisco are glad to have you as a customer.

February 07, 2024

Emergency and no appointment, no problem. My car was fixed and ready in less than 48 hours. Awesome! More

by HAGAM8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vincent
Report | Print
Feb 06, 2024 -

BMW of San Francisco responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at BMW of San Francisco.

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