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BMW of San Francisco

San Francisco, CA

not yet
rated
614 Reviews

1675 Howard St

San Francisco, CA

94103

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Showing 614 reviews

November 28, 2023

I appreciate that Vincent was very straightforward, flexible and communicative. He also followed up with BMW to get a repair covered. More

by KEBLYONS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vincent
Nov 28, 2023 -

BMW of San Francisco responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at BMW of San Francisco.

November 28, 2023

My service advisor Michael Wu was amazing. He listened to my wants and needs, kept me focused on the specific model I wanted and made sure I stayed within the budget I set for my lease. This i More

by ALFREDBCAMACHO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Wu
Nov 28, 2023 -

BMW of San Francisco responded

Alfred, Thank you for the kind words for our service department! We look forward to sharing your compliments with Michael and don't hesitate to let us know if we can be of further assistance.

November 27, 2023

Excellent service Chris Kuehn is by far the best service advisor I have ever worked with More

by Ira F
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Kuehn
Nov 27, 2023 -

BMW of San Francisco responded

Thank you so much, Ira, for your kind words for Chris, and for taking the time to leave us this wonderful feedback!

November 26, 2023

Nick was helpful in getting us into the vehicle we wanted at a reasonable price! More

by Howard
Sales Price Transparency
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nick Dungan
Nov 27, 2023 -

BMW of San Francisco responded

Thank you so much, Howard, for your wonderful review! We are thrilled that Nick had the opportunity to provide you with the perfect vehicle and deal. We are so excited for you to enjoy your new car, and we thank you for choosing BMW of San Francisco!

November 26, 2023

Great service, hassle free and quick process. Glen and Rod were especially helpful and made the purchase enjoyable. More

by Johamt
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Glenn and Rod
Nov 26, 2023 -

BMW of San Francisco responded

It's great to hear that Glenn and Rod were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing BMW of San Francisco!

November 26, 2023

As a out of state buyer, and the purchaser of more than 25 cars, I have never run across a more bumbling dealership in my life. I'm glad San Fransisco is stuck with them. There's got to be better in the More

by DAVESCHULTZ1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
UnKnown
Nov 28, 2023 -

BMW of San Francisco responded

We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss? We'd love the opportunity to address any issues with our team here. Thank you for your time, Dave, and hopefully, we can get to the bottom of this.

November 25, 2023

Everything was done on time and they were flexible with times and pickup. No issues to report More

by SDCHILCUTT
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Shaghasi
Nov 26, 2023 -

BMW of San Francisco responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing BMW of San Francisco, we look forward to having you as a valued customer for many years to come!

November 24, 2023

Vincent was great. Staff were great. That said, it took several tries to get the diagnosis right. Appreciated being kept in the loop and the extra steps taken. More

by TEDDYDDR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vincent Lam
Nov 26, 2023 -

BMW of San Francisco responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Vincent met your expectations. Thank you for choosing BMW of San Francisco, we look forward to having you as a valued customer for many years to come!

November 24, 2023

Carl was awesome. He got the job done quickly and efficiently. The dealer ship was very nice and in such a unique area. They had tons of inventory for being in such a More

by duarte1704
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Carl Chenault
Nov 26, 2023 -

BMW of San Francisco responded

Here at BMW of San Francisco, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience with Carl, and it was a pleasure having you at the dealership. We appreciate your review!

November 24, 2023

Fantastic service! Couple of exterior trim parts were replaced under warranty without fuss. Also had a nagging interior rear hatch noise diagnosed and fixed. Well done More

by M638CSI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lucas Du
Nov 26, 2023 -

BMW of San Francisco responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

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