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BMW of San Francisco

San Francisco, CA

Overview
Reviews
4.3
614 Reviews
Call Dealership (628) 235-1200

1675 Howard St

San Francisco, CA

94103

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Showing 614 reviews

October 14, 2023

Good Service, details were well explained by the Service technician. Car was finished in one day. More

by C.JOSEPHSLATTERY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vincent Lam
Report | Print
Oct 15, 2023 -

BMW of San Francisco responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing BMW of San Francisco.

October 14, 2023

Great service but the cost is significant. Close to $1000 for regular service which does not include any major repair. More

by JLFREYER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Shaghasi
Report | Print
Oct 15, 2023 -

BMW of San Francisco responded

Thank you for the feedback and for choosing BMW of San Francisco. We will share your comments with the team and look forward to having you as one of our valued customers for many more years to come!

October 14, 2023

Vincent is great. The car comes back perfect every time. And always on time. Love it. More

by CHRISLAMBERT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vincent
Report | Print
Oct 15, 2023 -

BMW of San Francisco responded

Thanks for sharing about your experience with BMW of San Francisco. We appreciate your business and hope to see you again soon!

October 13, 2023

Service advisor was very organized and prepared. I was in and out when I went to pick up the car. However the repair person did not wipe the rims of the tire (which was replaced) and it was full of More

by SAL34
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Damien Fang
Report | Print
Oct 15, 2023 -

BMW of San Francisco responded

Thank you again for choosing BMW of San Francisco. We appreciate your business and will share your comments with the team. We look forward to having you as one of our valued customers for many more years to come!

October 13, 2023

Great service from online booking, to check in and updates throughout the day. Really liked the video walk around that was shared. John Santos has been an amazing over the years I’ve been coming to BM More

by Christoph
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Santos
Report | Print
Oct 13, 2023 -

BMW of San Francisco responded

Thank you, Christoph! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing BMW of San Francisco.

October 13, 2023

Vincent Lam is very knowledgeable and provides excellent service. Highly recommend. I will introduce my friends to BMW in San Francisco. More

by JONGDSW
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Shaghasi
Report | Print
Oct 13, 2023 -

BMW of San Francisco responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing BMW of San Francisco, we look forward to having you as one of our valued customers for many more years to come!

October 13, 2023

My experience was good although it was a surprise when I was charge for the car evaluation. It was unexpected. More

by CECILLE_BADIOLA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Shaghasi
Report | Print
Oct 13, 2023 -

BMW of San Francisco responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out.

October 13, 2023

Great job awesome services thank you so much and highly recommended great personality friendly experience More

by KALINGWONG57
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Shaghasi
Report | Print
Oct 13, 2023 -

BMW of San Francisco responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing BMW of San Francisco.

October 13, 2023

Fantastic service and support. I needed a tire change and it was fast, efficient, and I always appreciate the friendly service. More

by EHANSCOMSF
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Shaghasi
Report | Print
Oct 13, 2023 -

BMW of San Francisco responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

October 13, 2023

BMW gave the best service and their prices is very competitive . Their BMW technicians is highly trained and their dealership utilized genuine BWW parts which is important to me. More

by KENT.LEW88
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vincent Lam, Joe Shaghasi
Report | Print
Oct 13, 2023 -

BMW of San Francisco responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing BMW of San Francisco, we look forward to having you as a valued customer for many years to come!

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