Dealer Reviews
Cars for Sale
Write a Review
Dealer Log In
Back

BMW of San Francisco

San Francisco, CA

Overview
Reviews
4.4
614 Reviews
Call Dealership (628) 235-1200

1675 Howard St

San Francisco, CA

94103

Directions

By Type

Showing 614 reviews

October 13, 2023

Good price and fast friendly service definitely will come back, also will recommend family and friends More

by ALTGADD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dinu
Report | Print
Oct 13, 2023 -

BMW of San Francisco responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing BMW of San Francisco!

October 13, 2023

I received A-1 service from my car dealer I am very pleased with my service More

by LARRYMANDERSON49
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Shaghasi
Report | Print
Oct 13, 2023 -

BMW of San Francisco responded

Thank you for choosing BMW of San Francisco. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

October 13, 2023

Always responsive and easy to work with. Kudos to Vincent Varilla for his help with all my BMW transactions! More

by 82STANTON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vincent Varilla
Report | Print
Oct 13, 2023 -

BMW of San Francisco responded

We're glad to know you've had positive experiences with us at BMW of San Francisco, especially with Vincent. We appreciate your support and look forward to assisting you in the future!

October 12, 2023

Service at this dealer is always courteous, transparent, and efficient. From scheduling to vehicle pickup the team is great. More

by Luxe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Shaghasi
Report | Print
Oct 13, 2023 -

BMW of San Francisco responded

We appreciate your kind words! It's great to know that our team at BMW of San Francisco has been able to provide you with the excellent experience we strive for. Safe travels and see you next time!

October 12, 2023

Nice dealership, Good hot chocolate! Service adviser was very helpful! However my claim was turned down! And it was turned down because of something completely unrelated! Madness… More

by AFALFAD3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yordano (5 star)
Report | Print
Oct 13, 2023 -

BMW of San Francisco responded

Thank you for your business and this review. Please don't hesitate to reach out to us directly if you have any questions or concerns, we are always happy to help!

Oct 15, 2023 -

AFALFAD3 responded

The convertible top in my M8 was denied coverage because of a tiny hole in my headliner no bigger then a size of an eyelash that had nothing to do with the issue I was having with my top!

October 12, 2023

The service agent Tim was fantastic and informative. They got my car in and out quickly. More

by SCIROCCO3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim , Joe Shaghasi
Report | Print
Oct 13, 2023 -

BMW of San Francisco responded

It makes us happy to hear you were back on the road in no time. Thank you for choosing BMW of San Francisco! We'll see you again next time.

October 12, 2023

Lucas Dy is a consummate professional who always looks after the best interests for me and my family. I trust his advice and know he will do everything he can to expend the life of my car and safety for m More

by DIANA.BRICKNELL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Shaghasi
Report | Print
Oct 13, 2023 -

BMW of San Francisco responded

Diana, we're delighted to know that Lucas has been able to provide you with such exceptional service at BMW of San Francisco. We truly value your trust and will continue doing our best for you and your family's car needs!

October 12, 2023

Chris is my service associate and I’m always pleased with his communication & punctuality when I need to reach him More

by MOCHAMOMOF3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Kuehn (unsure of the last name)
Report | Print
Oct 13, 2023 -

BMW of San Francisco responded

We are happy to know you always receive great service from Chris. Thank you for your positive feedback! We will see you again next time.

October 12, 2023

Very disappointed in service, and follow-up. Still waiting for an answer on the repair that may have been caused by the maintenance service. More

by BJAKIN44
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Not comfortable blaming individuals.
Report | Print
Oct 16, 2023 -

BMW of San Francisco responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. If you don't mind, what is your first and last name so that we can check our system and review your service history? If you'd prefer to speak on the phone or via another forum, please feel free to contact us directly or let us know the best way to contact you and we will reach out.

Oct 16, 2023 -

BJAKIN44 responded

Paul Hill and Brad Akin

October 12, 2023

Our service advisor Austin treated us with exceptional customer service and I was amazed at how the work ended up. A and 2 pluses for BMW San Francisco! More

by BLEXICAN547
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Shaghasi
Report | Print
Oct 12, 2023 -

BMW of San Francisco responded

We're delighted to know that Austin provided you with exceptional service at BMW of San Francisco! Thank you for the A+ rating, we appreciate your feedback and look forward to serving you again in the future.

1
...
54
55
56
...
62