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BMW of San Francisco

San Francisco, CA

Overview
Reviews
4.4
614 Reviews
Call Dealership (628) 235-1200

1675 Howard St

San Francisco, CA

94103

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Showing 614 reviews

September 28, 2023

Great service! Great communication! Thank you for making a loaner available quickly when we needed it. More

by ASIT.PANWALA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin
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Sep 28, 2023 -

BMW of San Francisco responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing BMW of San Francisco, we look forward to having you as one of our valued customers for many more years to come!

September 28, 2023

Scott Collins is a terrific car consultant. I am on my 4th BMW lease with him. I continue to come back to this dealerships because of his service. He understands what I need from a car, looks More

by LPILZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
scott collins
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Sep 28, 2023 -

BMW of San Francisco responded

Thanks for sharing about your experience with BMW of San Francisco. We appreciate your business and hope to see you again soon!

September 28, 2023

Waited three hours for work to be done for oil change, why reservations beats me More

by COMRANXX
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Shaghasi
Report | Print
Sep 28, 2023 -

BMW of San Francisco responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you.

September 28, 2023

Great service, friendly staff. Would definitely recommend BMW of San Francisco to service your car. More

by nmdehoz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ali Habibvand, Joe Shaghasi
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Sep 28, 2023 -

BMW of San Francisco responded

Thanks for sharing your thoughts about your experience with BMW of San Francisco. We appreciate your business and hope to see you again soon!

September 28, 2023

Service at home is an excellent option and the team is very professional and fast, Kevin was outstanding. More

by TMLINK77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin , Joe Shaghasi
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Sep 28, 2023 -

BMW of San Francisco responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing BMW of San Francisco!

September 27, 2023

Great people. My issues are always taken care of with professionalism and patience. Christopher is tops, but others whose names I don't know are very helpful. More

by VALORIEV
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher Kuehn
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Sep 28, 2023 -

BMW of San Francisco responded

Thank you for choosing BMW of San Francisco. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

September 27, 2023

Excellent service way not make a reservation cleaned and washed the car. Excellent customer service More

by RICHARDMOSSDDS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Shaghasi
Report | Print
Sep 28, 2023 -

BMW of San Francisco responded

Thank you so much for your kind words, Richard, and for taking the time to leave us this wonderful feedback!

September 27, 2023

BMW San Francisco always has great service and communication. They accommodated my late arrival to appt. More

by TORIDENEVAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service dept.
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Oct 03, 2023 -

BMW of San Francisco responded

Hello! Thank you for choosing BMW of San Francisco! We appreciate your support. Come visit our team again soon!

September 27, 2023

My service advisor John was already great. He was honest, thorough, and communicative. Even when there were unexpected issues, he got me in. More

by APATEL713
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Santos, Joe Shaghasi
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Oct 03, 2023 -

BMW of San Francisco responded

Thank you for the review! We will be sure to pass along your kind words to John and the BMW of San Francisco team. Stop by and see us again soon!

September 27, 2023

Vincent is the best service advisor at sf bmw hands down. He is knowledgeable and professional and knows his stuff. More

by TLAU0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vincent
Report | Print
Oct 03, 2023 -

BMW of San Francisco responded

Thank you for the positive review! We are thrilled to see that Vincent provided excellent assistance. Should you need anything else, please let us know.

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