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BMW of San Francisco

San Francisco, CA

4.4
614 Reviews

1675 Howard St

San Francisco, CA

94103

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Showing 614 reviews

September 27, 2023

If you really want to know what i feel is outrageous the cost of a tune-up. In the previous years i paid 500. My car is 7 years old with 30K miles. I pay every year to make sure the guarantees are covered b More

by LEONUSK
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vincent Lam
Oct 04, 2023 -

BMW of San Francisco responded

Hello, Our team appreciates your feedback. We strive to offer competitive pricing for our vehicles and services. Our team hopes to have the opportunity to serve you again in the future.

September 27, 2023

Vincent, Christopher and the entire service team and courteous, responsive and helpful. I feel very supported by the team at BMW SF. More

by JOHN@HAVENGROUPSF.COM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dinu Cotoros
Oct 03, 2023 -

BMW of San Francisco responded

Hello! We are happy to see that Vincent, Christopher and the BMW of San Francisco team provided excellent support. We look forward to serving you again in the future.

Oct 03, 2023 -

JOHN@HAVENGROUPSF.COM responded

Thank you!

September 27, 2023

Great job, as always. Comfy waiting area for me and my German shepherd, who insisted on coming with me for the car servicing! Thanks again! More

by MIRA.AMIRAS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Santos
Oct 03, 2023 -

BMW of San Francisco responded

Thank you for choosing BMW of San Francisco! It was a pleasure assisting you and meeting your amazing German shepherd. We love our four-legged friends! Stop by and see us if you need anything else.

September 27, 2023

Vincent has always been very prompt, accommodating, and super helpful with all my vehicle needs. His service here is what keeps me coming back to this location. More

by HANZOLONAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vincent Varilla
Oct 03, 2023 -

BMW of San Francisco responded

Thank you for choosing BMW of San Francisco! We will be sure to pass along your kind words to Vincent. Have a great day!

September 27, 2023

Damian was very professional and reasonable. Other employees are friendly and helpful. Loaner car is excellent. More

by TINALLEE817
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Damian Fung
Oct 03, 2023 -

BMW of San Francisco responded

Hello there! Thank you for leaving us with your review. Damian will be thrilled to see that you enjoyed your visit. Stop by and see the BMW of San Francisco team again soon!

September 27, 2023

streamlined and easy process, great loaner car, everything done well and quickly, good communication, thank you More

by OLGABEILIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lawrence from service department
Oct 04, 2023 -

BMW of San Francisco responded

Hi Olga, We truly appreciate your honest, positive feedback. Our team is happy to have delivered a great service experience! We look forward to serving you again in the future.

September 27, 2023

Lucas was helpful. He is reliable and a clear communicator. Thanks for your help. - Jason More

by JSHAH07
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lucas Du
Oct 04, 2023 -

BMW of San Francisco responded

Thank you for taking the time to leave us with your positive feedback. Lucas and our BMW of San Francisco team can't wait to serve you again.

September 27, 2023

As always, Yordano Rios is the most excellent Service Advisor I've worked with over the decades. He's outstanding, attentive, communicative, clear and precise, and genuinely cares. It brightens my day to More

by Happy Customer since 2014
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yordano Rios
Oct 04, 2023 -

BMW of San Francisco responded

Thank you for your many years of loyalty. Our team is always delighted to serve you. Yordano and the rest of us will see you again next time!

September 27, 2023

Our agent was Knowledgeable, courteous and helpful with a smooth exchange and timely completion of the service. More

by M2BARRETT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Santos
Oct 04, 2023 -

BMW of San Francisco responded

Thank you for choosing BMW of San Francisco. Our team is happy to have helped get you back on the road in a timely manner. We hope to have the chance to serve you again.

September 27, 2023

Because of vincent varilla and always helpful every time that something is needed for the car More

by CVCARA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vincent varilla
Oct 04, 2023 -

BMW of San Francisco responded

It is wonderful to know Vincent always takes great care of you and your vehicle. Thank you for your excellent feedback! We look forward to serving you again down the road.

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