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BMW of San Francisco

San Francisco, CA

Overview
Employees
Reviews
Vehicles
4.5
609 Reviews
BMW of San Francisco is the leading BMW dealer in Northern California. Our huge inventory of New & Certified Pre-Owned vehicles is second to none. Visit our friendly staff at our Howard St. location for a hassle-free buying or leasing experience.
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1675 Howard St

San Francisco, CA

94103

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Showing 610 reviews

February 03, 2024

Had a wonderful experience with Marcos! He helped me with buying out my lease. He was patient and professional. Highly recommend! More

by TSEHAY T
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Marcos Oropeza
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Feb 05, 2024 -

BMW of San Francisco responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing BMW of San Francisco.

Helpful
February 03, 2024

Always very responsive, courteous and willing to help people as best they can. Followed up via txt and call. More

by NATEHALSEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John
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Feb 05, 2024 -

BMW of San Francisco responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at BMW of San Francisco to be a positive one. Please don't hesitate to reach out if you need anything else.

Helpful
February 02, 2024

It was great. I'm starting to think that BMW SF has a better service department than the others. I've had a great experiences here. More

by MITCHELL.MIKE1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John
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Feb 03, 2024 -

BMW of San Francisco responded

Mike, It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that John met your expectations. Thank you for choosing BMW of San Francisco, we look forward to having you as a valued customer for many years to come!

Helpful
February 02, 2024

No a good customer service, they are very no responding for a minimum request from a customer More

by gdlacast
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Joe Shaghasi
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Leryssa
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Feb 05, 2024 -

BMW of San Francisco responded

Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you.

Helpful
February 02, 2024

The salesman was great, but the experience of leasing was a disaster. First option: website indicated sunroof, but there was no sunroof. Second option: car was badly damaged when pulling it from the lot. Thi More

by JASON
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
David Stephens (he was great)
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Feb 05, 2024 -

BMW of San Francisco responded

Jason, Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more details, please send us a message with your contact information so that we can reach out. We're sorry your visit didn't go as planned and would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story.

Helpful
February 02, 2024

Great customer service. I had a flat tire cost by a pothole, and I was in desperate need to get it fixed so I could drive to meetings. I was immediately accommodated and rec More

by DAH94
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Shaghasi
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 02, 2024 -

BMW of San Francisco responded

Thank you for taking the time to share your thoughts on working with Joe and our team. We're glad to hear we delivered such a great experience!

Helpful
February 02, 2024

John is an excellent advisor. The service and professionalism on this visit were great. Thanks for taking good care of my car. More

by AH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John in setvice dept
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Feb 02, 2024 -

BMW of San Francisco responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing BMW of San Francisco, we look forward to having you as one of our valued customers for many more years to come!

Helpful
February 02, 2024

Scott Collins was awesome to do business with. Car wasn't detailed to my liking, however I would highly recommend Scott. More

by cheriesmith09
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joe Shaghasi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 02, 2024 -

BMW of San Francisco responded

Cherie, Thank you so much for your wonderful review! We are thrilled that Scott had the opportunity to provide you with great service. We thank you for choosing BMW of San Francisco!

Helpful
February 01, 2024

Easy to do business with. Would do it again. Fast and responsive. Car arrived in great shape. More

by adamganz
Recommend Dealer
Yes
Employees Worked With
Joe Shaghasi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 02, 2024 -

BMW of San Francisco responded

It's great to hear that we were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing BMW of San Francisco!

Helpful
February 01, 2024

Came in for service work for my BMW X5. Always worked with Lucas, great explanation of work needing to be done and always such a pleasant experience from the drop off to car loaning service More

by ICOROWENA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lucas DU
Report | Print
Feb 02, 2024 -

BMW of San Francisco responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at BMW of San Francisco.

Helpful
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