BMW of San Francisco

Quick response time. Answered all questions. Very flexible and accommodating. Service turnaround was quick and without issue. Answered all questions. Very flexible and accommodating. Service turnaround was quick and without issue. More

Another great service experience at BMW of SF. Professionally handled by Vincent with the correct result. Well done and much appreciated. Professionally handled by Vincent with the correct result. Well done and much appreciated. More

I had a very smooth and pleasant experience at this dealership. Brian was very helpful right from the time we spoke on phone to getting me detailed pricing, all the possible discount offers etc. Due to dealership. Brian was very helpful right from the time we spoke on phone to getting me detailed pricing, all the possible discount offers etc. Due to an issue with my previous BMW leasing account I was not getting the loyalty bonus from BMW immediately. The dealership reduced the price and covered that themselves. The entire process was quick. More

Vivian and David Gao good service and help me find my car information for me. information for me. More

Vincent was an excellent service advisor and helped take care of me and my X5! Was very communicative and kept me updated through the day while my car was being worked on. Would return to BMW of SF for serv care of me and my X5! Was very communicative and kept me updated through the day while my car was being worked on. Would return to BMW of SF for service again. More

Had a wonderful experience with Marcos! He helped me with buying out my lease. He was patient and professional. Highly recommend! He helped me with buying out my lease. He was patient and professional. Highly recommend! More

Always very responsive, courteous and willing to help people as best they can. Followed up via txt and call. people as best they can. Followed up via txt and call. More

It was great. I'm starting to think that BMW SF has a better service department than the others. I've had a great experiences here. I'm starting to think that BMW SF has a better service department than the others. I've had a great experiences here. More

Scott Collins was awesome to do business with. Car wasn't detailed to my liking, however I would highly recommend Scott. Car wasn't detailed to my liking, however I would highly recommend Scott. More

The salesman was great, but the experience of leasing was a disaster. First option: website indicated sunroof, but there was no sunroof. Second option: car was badly damaged when pulling it from the lot. Thi a disaster. First option: website indicated sunroof, but there was no sunroof. Second option: car was badly damaged when pulling it from the lot. Third option: much more than I wanted to pay but there were no more options and I needed a car as my previous one was already turned in. I then asked if any features the car had would end during term and require me to pay, was told NO, now I'm told in 3 months a whole set of features I have are going to go away unless I pay a subscription fee. I clearly asked about this before driving off the lot, and would have negotiated differently, if I was told this to begin with. Very disappointed and frustrated. More