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BMW of San Francisco

San Francisco, CA

4.5
609 Reviews
BMW of San Francisco is the leading BMW dealer in Northern California. Our huge inventory of New & Certified Pre-Owned vehicles is second to none. Visit our friendly staff at our Howard St. location for a hassle-free buying or leasing experience.
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1675 Howard St

San Francisco, CA

94103

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Showing 609 reviews

January 31, 2024

Dinu was an amazing sales person, the best I've ever worked with. He was very professional and took care of all my questions and concerns. He also followed up with me before my lease expired and asked h More

by okurdi
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dinu Cotoros
Jan 31, 2024 -

BMW of San Francisco responded

Thank you for the kind words for Dinu and for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated! All of us at BMW of San Francisco are glad to have you as a customer.

January 31, 2024

Got me in-and-out quickly in 1 day, with a loaner! Great team and service. More

by D3
Recommend Dealer
Yes
Employees Worked With
Joe Shaghasi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 31, 2024 -

BMW of San Francisco responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

January 30, 2024

I brought my i3 in to have the passenger side mirror replaced. After I picked the car up I found that the passenger door lock was not adjusted properly and the door flew open several times with my wife More

by GOKAT1
Recommend Dealer
No
Employees Worked With
Christopher Kuehn
Jan 31, 2024 -

BMW of San Francisco responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you.

January 30, 2024

I was taken in on time and waited while they had the inspection done. The inspection took less than 3 hours and the wait was pleasant. Most of all my advisor kept me informed during the process and then More

by JUDITH CLARKE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
None
Jan 30, 2024 -

BMW of San Francisco responded

Thank you, Judith, for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

January 30, 2024

The services was as promised and completed early and in a professional manner. Thank you More

by TROCCA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Na
Jan 30, 2024 -

BMW of San Francisco responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

January 30, 2024

The worst part of buying a vehicle is always the paperwork. At BMW of San Francisco the paperwork was probably the easiest part of the whole endeavor. Thank you very much More

by markkramer17
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joe Shaghasi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Marcus, ? Dave
Jan 31, 2024 -

BMW of San Francisco responded

Thanks for sharing your thoughts about your experience with BMW of San Francisco. We appreciate your business and hope to see you again soon!

January 29, 2024

Very efficient reliable and professional. Nice show room. Friendly staff. Got exactly what I was expecting and was promised. More

by yurasek
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dinu Cotoros
Jan 29, 2024 -

BMW of San Francisco responded

Thank you for taking the time to share your thoughts on working with Dinu and our team. We're glad to hear we delivered such a great experience!

January 29, 2024

It’s clean and easy to make appointments. And people are welcoming and service is good. More

by LUKABILING
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lawrence Hoe
Jan 29, 2024 -

BMW of San Francisco responded

Luka, Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

January 29, 2024

Really smooth system- everyone from the moment you drive up is professional and service oriented. The man who took my car even moved Mountains to get it washed and vacuumed on a Saturday! Best surprise sin More

by KATEKELLYKLEIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Shaghasi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cliff
Jan 29, 2024 -

BMW of San Francisco responded

Kate, Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Joe met your expectations. Thank you again for choosing BMW of San Francisco, we look forward to having you as one of our valued customers for many more years to come!

January 29, 2024

The Dealership is clean, service rep was very helpful in scheduling and solving billing issues. More

by M_SIMON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin
Jan 29, 2024 -

BMW of San Francisco responded

Thank you for taking the time to share your thoughts on working with Austin and our team. We're glad to hear we delivered such a great experience!

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