BMW of San Rafael

I had a great experience with Bruce at BMW San Rafael. Rates were competitive and they moved quickly. Would highly recommend Rates were competitive and they moved quickly. Would highly recommend More

Bought a 2020 i3s REx from BMW San Rafael, negotiatied the deal thru phone, paperwork thru computer, and the car arrived 2 weeks later. All is good. Sales department are easy to deal with. Thanks to Matte the deal thru phone, paperwork thru computer, and the car arrived 2 weeks later. All is good. Sales department are easy to deal with. Thanks to Matteo and Ralph to sort out the documents on the whole deal. More

Service was timely and expertly done a a a a a a a a a More

Amazing experience! Luis and everyone that helped me with this purchase was nothing but a delight to work with. I wrapped the entire sales process 100% remote within a c Luis and everyone that helped me with this purchase was nothing but a delight to work with. I wrapped the entire sales process 100% remote within a couple of hours. Many other dealerships were unable to gain my trust IN PERSON. This is what I wish everyone's car purchase experience should be like. More

Excellent service. Outstanding and highly professional performance of Tom Smith. Service was done in exceptional timely fashion. Outstanding and highly professional performance of Tom Smith. Service was done in exceptional timely fashion. More

Friendly and hassle free experience. My over all feeling is that they operate with a very “customer first” attitude. My over all feeling is that they operate with a very “customer first” attitude. More

Quick, efficient work. Tim provided necessary info so I could make decisions on what work to do. Tim provided necessary info so I could make decisions on what work to do. More

We have been at this BMW dealer location for many years. Tim has been the service manager for both our cars from the beginning. He and his team have provided great service. Tim has been the service manager for both our cars from the beginning. He and his team have provided great service. More

Honest dialogue from service advisor. Cool video provided by service technician. Clean waiting area and restrooms. Cordial staff. Cool video provided by service technician. Clean waiting area and restrooms. Cordial staff. More

Service technician kept me informed & work completed timely. Video inspection that was provided very helpful timely. Video inspection that was provided very helpful More