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BMW of San Rafael - Service Center

San Rafael, CA

4.9
92 Reviews

92 Reviews of BMW of San Rafael - Service Center

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August 22, 2025

My service provider, Tim Price at BMW of San Rafael was excellent! Professional, courteous and made sure my car was worked on promptly. I can’t say enough about him. More

by Ddsumrtime
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Pricd
August 15, 2025

Tim at BMW in San Rafael was incredibly helpful and reviewed everything that was needed on my car. They gave me a beautiful loaner as well! More

by greischel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Price
Aug 18, 2025 -

BMW of San Rafael responded

We are so glad to hear you had a 5-star experience with Tim and the team! We hope to see you again at BMW of San Rafael Sales & Service Center! Safe travels!

August 01, 2025

Tim Price has been our service adviser for a long time, and never disappoints us . His professionalism and standard of care with all our vehicles always makes it a pleasure to come to this dealership. His More

by ffchun
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Price
Aug 04, 2025 -

BMW of San Rafael responded

Thank you for sharing your experience with Tim Price and the team here at BMW of San Rafael! We are grateful for your long-time business and look forward to seeing you again down the road!

August 01, 2025

Service dept highly professional. one on one w service leader, video of progress re findings, on time ( finished early), explanation of costs, car wash at enc More

by shdaytsr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Price
Aug 04, 2025 -

BMW of San Rafael responded

Thank you for sharing your experience with our team! We appreciate your business and hope to see you again at BMW of San Rafael.

July 29, 2025

Excellent service on my vehicle Tom Smith is always attentive to my needs during service and communication is terrific. More

by edtred
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Smith
Jul 30, 2025 -

BMW of San Rafael responded

Thank you for sharing your feedback about Tom and the team! We appreciate your business and hope to serve you again at BMW of San Rafael. Safe travels!

July 19, 2025

Tim has been my tech service adviser for all my BMW cars has consistently showed care and attentiveness. He never disappoints. He ensures my loyalty to this dealership. More

by Ernestgon415
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Price
Jul 21, 2025 -

BMW of San Rafael responded

We really appreciate your loyalty to Tim and our team! Thank you for choosing BMW of San Rafael and for sharing your support on our page.

July 17, 2025

Very professional and competent service! Timely and very well done. Tom Smith is a gracious and knowledgeable BMW representative More

by barnettannel53
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Smith
Jul 18, 2025 -

BMW of San Rafael responded

It makes us happy to hear that Tom and the team were so helpful! Thank you for choosing BMW of San Rafael and for highlighting the great work they do.

July 10, 2025

I like the loaner option and carwash. Nice remodel. Also the video on my car from the mechanic. More

by Owner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Smith
Jul 10, 2025 -

BMW of San Rafael responded

We're glad our loaner vehicle and car wash service keep you coming back to BMW of San Rafael. Thanks for choosing us!

June 27, 2025

As always, Tim and the crew performed impeccably. We feel our cars are very well taken care of! More

by hbaldo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Price and others
Jun 30, 2025 -

BMW of San Rafael responded

We are so glad to hear that Tim and the BMW of San Rafael team provided such impeccable service. Thanks for trusting us with your automotive needs.

June 15, 2025

It was quick and Tom was very nice. He made the entre process very easy More

by Hbalerna
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom smith
Jun 16, 2025 -

BMW of San Rafael responded

Thank you for choosing BMW of San Rafael and highlighting Tom's top-tier customer service!

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