Dealer Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
Write a review

BMW of San Rafael

San Rafael, CA

Overview
Reviews
4.9
242 Reviews
BMW of San Rafael serves Novato, Tiburon, Marin BMW loyalists from our convenient location in the North Bay Area. We are mere minutes away from the Golden Gate Bridge, the Richmond Bridge and anywhere else in the San Francisco Bay Area. We have a ton of new BMW ready to go including the 328i, i3, X5 and the X3. Come see them today in San Rafael. We're located at 1599 East Francisco Blvd. San Rafael, CA 94901. If you are searching for your new BMW in Marin County, please view our hours and map page for directions to our dealership.
Contact Dealership

1599 Francisco Blvd E

San Rafael, CA

94901

Directions

By Type

Showing 122 service reviews

September 19, 2026

Tim Price is a great Service provider. He's professional and responsive. I always.feel like my X5 is in good hands with Tim at BMW SR! More

by lauracliffordsf
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Price
Print
Sep 19, 2026 -

BMW of San Rafael responded

Laura, thank you for highlighting Tim's professionalism and responsiveness! We’ll be sure to pass along your kind words to him. Your feedback means a lot to us and we look forward to your next visit. See you next time at BMW of San Rafael!

August 29, 2026

Seth was super helpful and pleasant and was very effective working with my extended warrantee company. More

by Pat
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Seth
Print
Aug 31, 2026 -

BMW of San Rafael responded

Pat, we are delighted to hear that Seth provided such helpful and efficient service at BMW of San Rafael. Thank you for your kind words! Safe travels!

August 23, 2026

I recently had my car serviced at BMW and had a great experience working with my service advisor, Tom. He was professional, knowledgeable, communicative, and made the entire process easy and stress-free. More

by josh.evans4155
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Smith
Print
Aug 25, 2026 -

BMW of San Rafael responded

We’re delighted to hear about your positive experience with Tom! Thank you for choosing BMW of San Rafael and for sharing your feedback. We look forward to assisting you again in the future! Safe travels!

August 21, 2026

Excellent service department, especially Tom Smith. Took care of my problem and honored my warranty More

by clps2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Smith
Print
Aug 25, 2026 -

BMW of San Rafael responded

Thank you for the excellent review of Tom and BMW of San Rafael!

July 31, 2026

I am 70 years old and Tim is the kindest, most attentive and professional service writer I have ever had pleasure of dealing with! More

by aq2x
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim
Print
Jul 31, 2026 -

BMW of San Rafael responded

We are truly honored to have your support and kind words for Tim! Thank you for choosing BMW of San Rafael and for sharing your experience here. See you next time!

July 28, 2026

BMW of San Rafael provides exceptional customer service, thanks to accommodating and dedicated service professionals like Tim Price. Tim took excellent care of me and made sure all of my questions and conce More

by Dee Vas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Price
Print
Jul 28, 2026 -

BMW of San Rafael responded

Thank you for sharing your experience, Devastated! We are delighted to hear that Tim and our team provided such thorough and attentive service. We truly value your trust and feedback. See you next time at BMW of San Rafael!

Jul 28, 2026 -

Dee Vas responded

Omg, so sorry, my name got auto corrected from Dee Vas to devastated. 😱 Please note it is an autocorrect mistake. I will try to change it if I can

Jul 28, 2026 -

Dee Vas responded

Omg, so sorry, my name got auto corrected from Dee Vas to devastated. 😱 Please note it is an autocorrect mistake. I will try to change it if I can 🤦🏾‍♀️

July 10, 2026

Everything about this sevice appointment was exceptional. Bravo to the staff, the process, and the lovely environment. More

by hgrooh63
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom
Print
Jul 13, 2026 -

BMW of San Rafael responded

Thank you for the review! We're delighted to hear everything went smoothly. We look forward to serving you again at BMW of San Rafael.

July 04, 2026

Excellent service. Tim Price gave exceptional service and reached out to help accommodate all the work in one day. More

by rrobbins
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Price
Print
Jul 06, 2026 -

BMW of San Rafael responded

We are thrilled to read this feedback! It's so nice to know that Tim made sure you got the help you needed. Thank you for choosing BMW of San Rafael!

June 27, 2026

Seth was just what one could ask for, clear helpful , A plus, the work was quickly and professionally done. A good clean thorough job. More

by djmpm13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Seth and Sean
Print
Jun 29, 2026 -

BMW of San Rafael responded

We’re thrilled to hear Seth made your experience seamless and efficient. Your feedback is greatly appreciated, and we're here for you anytime at BMW of San Rafael!

May 29, 2026

Seth at BMW of Marin was my recent service manager. Communication was excellent and the repair was handled promptly. I have been happy with the whole experience at this dealer. More

by Penmore
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Set
Print
Jun 01, 2026 -

BMW of San Rafael responded

Thank you for choosing BMW of San Rafael and for sharing your experience with Seth! We look forward to seeing you next time!

1
2
...
13