BMW of Sarasota

BMW of Sarasota has sold and serviced 4 out of 6 BMW's I have enjoyed. My original service advisor was Eric Bacher who always attended to my needs in a very professional and friendly manner. If required, a have enjoyed. My original service advisor was Eric Bacher who always attended to my needs in a very professional and friendly manner. If required, a loaner car was always made available to me and service was always completed and washed as expected. Recently I have been assigned to John Tremblay in service who has equally treated me as if I was his only customer, keeping me informed on the status of my service. I have been buying cars from this dealer for 14 years and hope to contnue this relationship. M. Gurian More

For the past several years I have been dealing with BMW of Sarasota. From switchboard to car deliverer I have experienced nothing other than courtesy and friendliness. Repairs are excellent, no need for of Sarasota. From switchboard to car deliverer I have experienced nothing other than courtesy and friendliness. Repairs are excellent, no need for return and redoing; time schedules are adhered to respecting the customer's time. And the organizing help and assitance we've received in the person of Doug Gibson has been invaluable. In fact he is the reason we decided recently to "go BMW". At age 90 it's invaluable. More

The dealership took care of all the outstanding issues with this CPO 650 BMW; I have owned BMW's since 1983; I was considering leaving BMW after all these years for another German vehicle & this dealershi with this CPO 650 BMW; I have owned BMW's since 1983; I was considering leaving BMW after all these years for another German vehicle & this dealership won back my allegiance to the BMW product. Dealership is doing a great job on focusing on customer first!!! Thanks guys!! More

John really helped me with everything that needed to get done with te car. I would highly recommend him to anyone else looking to get service done to their car. everything was perfect and I got the car back done with te car. I would highly recommend him to anyone else looking to get service done to their car. everything was perfect and I got the car back the same day! More

I had a great experience purchasing a used BMW 3x from BMW of Sarasota. When I walked onto the lot, Greg walked right up with one or two minutes to assist me. I told him I had seen a car online that I was BMW of Sarasota. When I walked onto the lot, Greg walked right up with one or two minutes to assist me. I told him I had seen a car online that I was interested in. He walked me right over to it, I test drove it and bought it. Louis Small was standing on the sidewalk when I pulled in on the following workday with a small engine problem. He was very friendly and reassuring. He said he would take it right over to the service department within one minute of me explaining that something was wrong. The engine just needed a coil replaced. It was repaired by 4:00 that same day. They gave me a loaner car for that day. Now my BMW is running great and I am very pleased with my purchase and my experience at BMW of Sarasota. More

If you want a great person who isn't too pushy and so knowledgable ask for Mo Alexander! We were going to look at various car companies and ended up going with BMW. It's our 2nd one from there. Mo was gr knowledgable ask for Mo Alexander! We were going to look at various car companies and ended up going with BMW. It's our 2nd one from there. Mo was great!!! -KM More

I have purchased many cars over the years...many BMW's...this was my first purchase at this dealership in Sarasota and it was a pleasure. Arnold Greenwald was my rep. he was super...the manager Ran BMW's...this was my first purchase at this dealership in Sarasota and it was a pleasure. Arnold Greenwald was my rep. he was super...the manager Randall also very helpful...everyone involved was great..When anyone asks me I will be sure to recommend BMW of Sarasota as a great place to buy your car. Barry Leslie Sarasota Fl. and Roanoke Va. More

Andrea has several wonderful qualities to be in sales: Prompt, follow through, proffesional, and detailed. My expereince was exceptional working with Andrea and would recomend her to a friend. Prompt, follow through, proffesional, and detailed. My expereince was exceptional working with Andrea and would recomend her to a friend. More

The experience of purchase was overall quite satisfactory. This was the first purchase at a different dealler than my prior experience with purchase of more than 10 BMWs. Prior experience with B satisfactory. This was the first purchase at a different dealler than my prior experience with purchase of more than 10 BMWs. Prior experience with BMWs is helpful because initial introduction could be overwhelming to a new BMW owner related to electronics. etc More

John Tremblay was very informative, thorugh and professional. He provided excellent service and was curteous. Additionally, he apologized and tried to repair my feelings of displeasure when I was professional. He provided excellent service and was curteous. Additionally, he apologized and tried to repair my feelings of displeasure when I was at this dealership 2 weeks ago. At that time I had an appointment to have my yearly maintenance (I do not put alot of mileage on the car each year). When I arrived for my appt. another service person said that I could not have service for another 2 weeks although I was given an appointment over the phone. Of course the other sales man explained to me why (I needed two more weeks before my year was up) but he did not make me feel that he cared about my inconvenience. John certainly did feel my frustration today. My question is, when I called to make the appt, why is the person on the phone not looking in the computor to see if my year is up. My paperwork stated that I way there in May of 2010. So I should have been alright with my appt. Aparently not. This is not good business. More