BMW of Sarasota

Friendly, professional, caring, helpful We visited this dealership to purchase two new BMWs and could not be happier with the experience we had! Lisa was friendly, listened to our concerns We visited this dealership to purchase two new BMWs and could not be happier with the experience we had! Lisa was friendly, listened to our concerns and needs, was patient and professional! We definitely recommend this dealership! More

Best car and service around Bought my 1st BMW in April. Definitely the best car I've driven in 50 years. Went to Sarasota BMW on Wednesday to get a small thing checked out and t Bought my 1st BMW in April. Definitely the best car I've driven in 50 years. Went to Sarasota BMW on Wednesday to get a small thing checked out and to get acquainted with my new dealership. They are under major renovation, so you expect some minor inconveniences. I called the day before to be sure it would be okay to stop in around 2:00 PM. The lady who answered the phone was just terrific and set me up with an appointment. To be fair, I did arrive 20 minutes early. The young man checking me in could not find any service advisors.....all out to lunch, literally. He showed me to the waiting area, which was like half the show room floor. They offered any thing you could possibility need or want while waiting. Around 2:00 PM a young man, Alex came in to check on everyone and get any concerns they may have with their vehicles. Hours pass and I have to say, I suffer from a bad back and those chairs offer no lumbar support. I walked around outside for some relief and was asked if I needed any help by the nice lady who had originally answered the phone and set up my appoint. Finally I was approached my my service coordinator, Chelsea Merrihew, who was terrific. She was worth the wait. Very nice and super helpful. Answered all my questions and let me know about a recall that was being taken care of. Told it it would be about 20 more minutes. In 20 minutes she found me outside and let me know it was ready. Asked if I would like it washed but I had it cleaned earlier that day. Could not be happier with the service. More

poor workmanship, unethical recommendations We own a 2008 BMW 128ci...soft top around the rear glass failed. This dealer replaced the top for the cost of about $2200 in 09/2014. Had the return t We own a 2008 BMW 128ci...soft top around the rear glass failed. This dealer replaced the top for the cost of about $2200 in 09/2014. Had the return the car for repair to the top in 05/2015 due to poor installation. Had to return it again in 05/2016 again for poor installation and re-do what was done the previous year. Completely unacceptable....if the replacement had been done correctly in the first place, would not have had to return twice to have that job repaired....poor workmanship. Unethical recommendations...they suggested a number of things needed to be addressed...total cost almost $2000 if done. We decided to have their suggestions looked into by reputable third parties...nothing needed was wrong or needed to be done. Total cost....$0... this dealership service department was making suggestions for unnecessary work to be performed...if you are not absolutely sure what needs doing....take your car someplace else for verification. On a scale of 1 to 5...this dealer gets a ZERO....trying to cheat the public. Don't go there. More

Pre owned Jeep Wrangler purchase Saw a pre owned Jeep Wrangler for sale on the Internet. Went and saw the Jeep in person. Erik Honaker was my salesman. Erik was very cool, calm, colle Saw a pre owned Jeep Wrangler for sale on the Internet. Went and saw the Jeep in person. Erik Honaker was my salesman. Erik was very cool, calm, collected, easy going and no pressure salesman. The Jeep was very clean. Took her for a test ride and I knew I wanted her. Erik and the sales manager helped me out on my trade in and made the sale happen. Jesus Castillo in sales helped too! Everyone made the sales experience awesome. Would definitely recommend BMW of Sarasota to others if they were in the market for a BMW or pre owned vehicle. More

Exceptional Customer Service BMW of Sarasota gives you personalized service and attention, making the car buying experience surprisingly enjoyable. They were very detailed and dil BMW of Sarasota gives you personalized service and attention, making the car buying experience surprisingly enjoyable. They were very detailed and diligent in making sure I got the perfect car to meet my needs at the right pricing option. This is my 2nd time working with this dealership and I look forward to many more interactions. I'd also like to note the client adviser I worked with, Matt, was incredibly friendly and responsive for any question or need I had. More

Best Service Advisor EVER Carlos Munoz remains the most professional, competent and thoroughly helpful service advisor I have ever experienced in owning BMWs for over 40 years Carlos Munoz remains the most professional, competent and thoroughly helpful service advisor I have ever experienced in owning BMWs for over 40 years and multiple deakerships. Sarasota BMW has cared for my BMW for 5 years and I have ALWAYS been able to count on Carlos for truly exceptional service on time--everytime. Carlos serves BMW with uncommon integrity befitting honor. THANK YOU CARLOS. I SALUTE YOU! More

The All-Stars at BMW of Sarasota Professional,attentive,responsive and knowledgeable summarizes my experience with your dealership. Richard Liammari has a very easy,confident personal Professional,attentive,responsive and knowledgeable summarizes my experience with your dealership. Richard Liammari has a very easy,confident personality to work with and was a pleasure to have as my advisor.The entire team at BMW of Sarasota treated my wife and I with exceptional courtesy.BMW of Sarasota has seemingly assembled a all-star staff to service their clients.Congratulations on a job well done. More

the perfect purchase the overale sales personel were very qualified and talented. they were eager to make my deal work for me.they also worked hard to acheive my goal tha the overale sales personel were very qualified and talented. they were eager to make my deal work for me.they also worked hard to acheive my goal that i had .the whole staff was very professional and highly reccommended. More

Very nice They were very helpful and very nice. Richard Liammari helped me with everything I needed with purchasing my new car he made it very easy and quick They were very helpful and very nice. Richard Liammari helped me with everything I needed with purchasing my new car he made it very easy and quick More

Easy Breezy Rich L. was the most pleasant, helpful salesman we ever purchased a car from during our 27 years of marriage. We've bought more than a dozen cars. H Rich L. was the most pleasant, helpful salesman we ever purchased a car from during our 27 years of marriage. We've bought more than a dozen cars. He was understanding of our situation and worked hard to secure the best deal lickity split. Thanks Rick!!!! Jim & Julie More