BMW of Sarasota

2011 BMW 535i Everyone here was very professional and not pushy. We could either do the deal or not. They even gave us more than expected on our trade. Great pla Everyone here was very professional and not pushy. We could either do the deal or not. They even gave us more than expected on our trade. Great place to buy a BMW. More

Bait and Switch alive and well at BMW of Sarasota Tried to negotiate a deal on a new SUV and after a few days reached an agreement. Went to pick up the car and as is standard operating procedure at t Tried to negotiate a deal on a new SUV and after a few days reached an agreement. Went to pick up the car and as is standard operating procedure at this BMW dealer, we were told "we have some good news and some bad news". "Your car is all ready but the price is going to be $3000 higher due to expiring promotions", blah, blah, blah. This is the second time this had happened but since there was a new New Car Sales Manager in place I had hoped this practice had changed. Apparently it is a policy of the owners? The client advisor didn't even have the forethought to call us to let us know before we drove to the dealership. Steer clear of BMW of Sarasota. Scammers! More

Lots of people and activity but no real servicel This 3rd service appointment scheduled at 7:15 took over 3 hours to fix what wasn't completed at the previous appointment a month ago . That appo This 3rd service appointment scheduled at 7:15 took over 3 hours to fix what wasn't completed at the previous appointment a month ago . That appointment took over 2 hours and as I left the dealership at closing the service engine light was on which is why I returned. The original appointment was to replace a part which needed to be ordered and check over the car. although the check engine light was on at the time I was told they didn't see that and rather than wait I. Chose to return when the part was in. I've never experienced such a level of disregard for time. I will never return nor would I ever recommend this dealership. I have owned l BMW's and in the past have had nothing but prompt, efficient service. More

Best 🚗 Buying Experienced EVER!!@BMW OF SARASOTA FLA. This is the way ALL!! ?? Buying Experiences should leave you feeling, PROUD and EXCITED OWNER,Why?Because you are placed with a group of PROFESSIONAL, This is the way ALL!! ?? Buying Experiences should leave you feeling, PROUD and EXCITED OWNER,Why?Because you are placed with a group of PROFESSIONAL,EXPERIENCED AND HONEST TEAM FROM BEGINNING TO END.BUT!! ONLY AT BMW OF SARASOTA FLA. More

Great experiance!! I lost my BMW key in Valdosta Ga and had to rent a car to finish my trip to Manasota Key. I contacted Ben and Travis in parts and they walked me throu I lost my BMW key in Valdosta Ga and had to rent a car to finish my trip to Manasota Key. I contacted Ben and Travis in parts and they walked me through what I would have do to get a key made. Ben got the key to me the next day. I highly recommend this dealership as they seem to go above and beyond. Brooke W. Christopher 839 Isaac Shelby Circle East Frankfort Ky. 40601 More

New car sales people do not respond We are going on our 8th BMW auto and the lease is about to expire. We used SRQ BMW for service since our move to the area with good results. Friends We are going on our 8th BMW auto and the lease is about to expire. We used SRQ BMW for service since our move to the area with good results. Friends told us to buy new from Lakeland BMW since SRQ BMW was difficult to deal with. Using a reference from a neighbor, contacted NayColle Wright and left a message. Got a response 4 days later. She promised to follow up with information on cars available, contact information and options to lease or buy. 5 days later no call back. Another sales person called after my wife received a follow up survey from BMW USA on our experience with NayColle. Talked to another friend who tried to buy from SRQ BMW and has issues. I asked who he talked to and the response was NayColle Wright. We have started to look at Lexus and will be contacting Lakeland BMW for a quote. Don't waste your time with SRQ BMW for a new car, they must have too much business already. Very disappointed! More

More than professional My relationship with this dealership began almost 4 years ago, when I moved here from NYC. I arrived in my BMW and wanted to establish initial contac My relationship with this dealership began almost 4 years ago, when I moved here from NYC. I arrived in my BMW and wanted to establish initial contact for regular service. I've just purchased my second vehicle two days ago and I am very pleased. More than being professional, these THREE team members and my service supervisor have ALWAYS been very supportive and patient with me. They are the BEST and this dealership is lucky to have them! More

Amazing experience, excellent service We had the most pleasant experience with NayColle Wright, clients advisor, she gave us the most unimaginable test drive, her knowledge of the vehicle We had the most pleasant experience with NayColle Wright, clients advisor, she gave us the most unimaginable test drive, her knowledge of the vehicle is exceptional. My husband came to inquire about a particular BMW, after that test drive,if he wasn't going to purchase the car I would have. That's how intrigued I had become, we came all the way from Wesley Chapel the traffic was awful she had a big smile on her face and a wonderful greeting. Brian and Tammy were amazing and helpful in every way possible, they assisted NayColle in providing us with the most outstanding car buying experience of our life. All this was done in about an hour from start to finish. This was phenomenal, BMW of Sarasota gave us the greatest customer service, it doesn't get any better than that, Job well done! More

Purchase of a 2012 Mini Cooper The salesman Richard Liammari was awesome to deal with from start to finish. This was my daughter's first car purchase of her own and Richard was very The salesman Richard Liammari was awesome to deal with from start to finish. This was my daughter's first car purchase of her own and Richard was very professional and accommodating. There was no pressure in any way even when the car was slightly over her budget. The dealership worked with us to what was a totally fair purchase for the vehicle. The financial manager was the exact same way and I will look to this dealership when I am in the market for another car. More

Friendly, Welcoming, Accommodating, Overall Excellent My boyfriend and I came in last week initially to ask some questions and get a feel for what we wanted. Eddie was most accommodating and really helped My boyfriend and I came in last week initially to ask some questions and get a feel for what we wanted. Eddie was most accommodating and really helped me to feel safe and comfortable in our decision. My boyfriend bought from this dealership previously and wanted it to be our first choice and for once I'm glad I listened ;) We made our choice and two days later with Brian, Eddie, and Jesus' help we had made the deal we wanted and felt 100% comfortable with the process. We are very thankful for the help, time, and effort from the staff and will continue to use their services for years to come. More