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BMW of Sherman Oaks
Sherman Oaks, CA
1,021 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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1,021 Reviews of BMW of Sherman Oaks
March 29, 2026
Excellent experience overall. The entire team is professional, attentive, and consistently delivers a high level of service. The management is truly outstanding — every time I’m t The entire team is professional, attentive, and consistently delivers a high level of service. The management is truly outstanding — every time I’m there, I feel taken care of, heard, and valued as a client. They go above and beyond to make sure everything is handled seamlessly. This is exactly what a premium dealership experience should feel like. Highly recommend. More
by Zoey Elrich
Employees Worked With
Toufie, Bernadette, Brenda
March 13, 2026
Worst experience of our auto purchasing lives. Sales folks were very poorly trained. Follow up was terrible. Did a very poor job of managing the process. Wish I had never dealt with them. In fact, Sales folks were very poorly trained. Follow up was terrible. Did a very poor job of managing the process. Wish I had never dealt with them. In fact, I think the car dealer industry is pretty pathetic. Third car we purchased recently and all were problematic. More
by KENNETH.HAWKINS
Employees Worked With
Not important everyone failed.
March 01, 2026
Outstanding customer service! ! I am extremely happy to have worked with Wael and his manager Cliff. This is the best buying experience. Thank you so much! ! I am extremely happy to have worked with Wael and his manager Cliff. This is the best buying experience. Thank you so much! More
by juliacaugant
Employees Worked With
WAEL AZZAM & CLIFF NGUYEN
February 20, 2026
Gerard was great at keeping me informed as to when a car I was interested in would be available. In spite of the construction at the dealership the offices were comfortable and efficient. Can’t wait to see I was interested in would be available. In spite of the construction at the dealership the offices were comfortable and efficient. Can’t wait to see the remodel completed when I come in for service on my BMW. More
by Gary K
Employees Worked With
Gerard, Ali Mohandesi
January 02, 2026
I had an amazing experience buying my car, and I can’t say enough good things about Brenda Blanco. She was extremely professional, patient, and genuinely cared about helping me through the entire process. say enough good things about Brenda Blanco. She was extremely professional, patient, and genuinely cared about helping me through the entire process. Brenda went above and beyond to get me approved for the exact car I wanted, even when it wasn’t the easiest situation. She took the time to explain everything clearly, never pressured me, and made sure I felt comfortable and confident every step of the way. Car buying can be stressful, but Brenda made the experience smooth and positive. If you’re looking for someone who truly has your best interest in mind, I highly recommend working with her. I absolutely love my new car! More
by JC
Employees Worked With
Brenda Blanco, Ali Mohandesi
November 21, 2025
Great experience, from sales, Bernard. Used car manage, Marcus finance, Ali. Would definitely recommend the dealership. Used car manage, Marcus finance, Ali. Would definitely recommend the dealership. More
by asb
Employees Worked With
Dan Plambek, Bernard Betsin, Marcus Adams, Manny Santana, Carlos Cortez, Ali Mohandesi, Sean Clemens, Carmela Grammatico, Matt Pruitt, Gabriel Gomez
