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BMW of Sherman Oaks

Sherman Oaks, CA

4.8
860 Reviews

5201 Van Nuys Blvd.

Sherman Oaks, CA

91401

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860 Reviews of BMW of Sherman Oaks

May 01, 2024

Brian was absolutely amazing! One of the Best Service Advisors I’ve ever had. Thank you for your expeditious service and A+ communication throughout my service!! More

by Myeshawt1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Douglas
May 02, 2024 -

BMW of Sherman Oaks responded

We're so glad to know that Brian provided you with top-notch service at BMW of Sherman Oaks! We appreciate your feedback and we'll make sure to pass along the kind words. Safe travels!

May 01, 2024

Carmela is wonderful! I highly recommend her as your service advisor as she is always responsive! More

by michael.daniels
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carmela Grammatico
May 02, 2024 -

BMW of Sherman Oaks responded

Thanks, Michael! We'll let her know you appreciated the service. See you next time at BMW of Sherman Oaks!

May 01, 2024

Heidi, my service consultant, has for years been professional, gone out of her way to be helpful, always pleasant and available for everything I have ever requested of her. She is definitely an asse More

by mpariewski
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heidi Tovaas
May 02, 2024 -

BMW of Sherman Oaks responded

It's wonderful to hear Heidi has consistently provided you with excellent service at BMW of Sherman Oaks. We appreciate your kind words and look forward to assisting you in the future!

April 30, 2024

Best dealership in the area. Warm, attentive, knowledgeable stuff and simply the best team to take care of yourBMW beauty! More

by Margarita
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Raymond, Ali Mohandesi
Apr 30, 2024 -

BMW of Sherman Oaks responded

Margarita, this review makes our day! Thanks for your kind words and for being a valued customer at BMW of Sherman Oaks!

April 30, 2024

Every time I have had a concern they have taken it seriously and assisted me even it was not a repair needed. They are an extension of why I am so glad to have gotten my car there. More

by Wendydevore
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heidi Tovaas
Apr 30, 2024 -

BMW of Sherman Oaks responded

That really means a lot to us, Wendy! We're happy to help with whatever you need at BMW of Sherman Oaks. Safe travels!

May 01, 2024 -

Wendydevore responded

Just a great dealership of people with a terrific product line and service. I always feel they are looking out for me.

April 29, 2024

My experience at BMW of Sherman Oaks was great. The location was very clean and professional. The staff was amazing and i could not be more satisfied with my purchasing experience. Thank you all ag More

by celticsfan323
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Hunter Peters, Ali Mohandesi
Apr 29, 2024 -

BMW of Sherman Oaks responded

Thanks for stopping by and giving us this stellar review! It was a pleasure working with you at BMW of Sherman Oaks, and we look forward to seeing you again!

April 29, 2024

I took my 2018 BMW for service on April 16th. Head was my advisor. I arrived and was greeted by the car service tech who took my car. I went directly to Heidi's desk and she took car of all of More

by bsst
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Travis from leasing sales and returns, Heidi Tovaas
Apr 29, 2024 -

BMW of Sherman Oaks responded

We're happy to hear you enjoyed your experience with Heidi and the team at BMW of Sherman Oaks! It's always our goal to provide honest service and plenty of amenities should you choose to wait for your vehicle here. Thank you for taking the time to share this positive review!

April 29, 2024

This was the easiest experience I've ever had purchasing a vehicle. From salesman to finance. More

by Queen2poker
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Finance manager first name is Edward. 5 star., Matt Pruitt
Apr 29, 2024 -

BMW of Sherman Oaks responded

That means so much to us! Thanks for allowing us to help you find the right vehicle at BMW of Sherman Oaks!

April 28, 2024

I’ve brought both my BMW’s to this location for service (2022 430i & 2023 X6 M) and they have always been quick to respond and to take care of any issues. On both occasions I’ve worked with Jesse Colon, wh More

by bruceurena
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesse Colon
Apr 29, 2024 -

BMW of Sherman Oaks responded

Bruce, your recommendation is much appreciated and we're always happy to assist you at BMW of Sherman Oaks! Thanks for the shout-out to Jesse's service work!

April 28, 2024

Jesse is the best at the service department. He is nice and helpful, took care of my car really quick More

by garabidianroni
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
jesse
Apr 29, 2024 -

BMW of Sherman Oaks responded

We'll make sure he sees this! Thanks for the five stars and praise for Jesse!

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