BMW of Sherman Oaks

I would recommend Mike W in the Certified Pre Owned Department to anyone. He is super upbeat and friendly and he clearly wanted to everything in his power to win my business, which he did. And even a Department to anyone. He is super upbeat and friendly and he clearly wanted to everything in his power to win my business, which he did. And even after I purchased my car, he has continued to make sure I am taken care of. He escorted me to the service department to introduce me to everyone and saw me through my entire first service experience. He really goes above and beyond. More

My salesman, Mike Waiblinger (aka Mike W), is very knowledgeable and passionate about BMWs, which made it a pleasure to work with him in purchasing my first BMW. Coming from the darkside (traded in a knowledgeable and passionate about BMWs, which made it a pleasure to work with him in purchasing my first BMW. Coming from the darkside (traded in a Mercedes), Mike was extremely patient with me and spent an unusual amount of time reviewing all the terrific options on the car. The whole process was a very enjoyable experience. In addition, Mike has stayed in touch with me about any questions that I may have. I would highly recommend Mike for anyone interested in purchasing a BMW, which would include potential buyers from out of state. T More

Dear Mr. Hagan, I’m writing to compliment the customer Dear Mr. Hagan, I’m writing to compliment the customer service we received from your dealership during our purchase yesterday of our convertible 33 Dear Mr. Hagan, I’m writing to compliment the customer service we received from your dealership during our purchase yesterday of our convertible 335i. Everyone treated us cordially, but I am especially appreciative of Mike Waiblinger’s customer care style. He comes across as sincere, helpful, and trustworthy. I can honestly say we went through the process of purchasing the car yesterday, instead of just looking, because Mike’s is pleasant and friendly. Needless to say the car was what we were looking for, but if Mike had been the least bit heavy handed with his sales technique we would have waited on the purchase. Mike as the salesperson really made the difference in this case. Again we are sincerely appreciative of your dealership customer care style and in particular Mike and Tim Leary, Thanks, David Friedricks More