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BMW of Sherman Oaks

Sherman Oaks, CA

4.9
1,024 Reviews

5201 Van Nuys Blvd.

Sherman Oaks, CA

91401

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1,024 Reviews of BMW of Sherman Oaks

February 21, 2024

Brian Douglas has been helping us with service for several years. He is fantastic and there are no words to express how respectful and remarkable he is. He is the reason for us using the service depar More

by Mike N.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dennis Bohlig, Brian Douglas, Ali Mohandesi
Feb 21, 2024 -

BMW of Sherman Oaks responded

Mike, it's great to know that Brian has been providing you with fantastic service over the years at BMW of Sherman Oaks. We appreciate your loyalty and kind words!

February 21, 2024

Thank you Brian Douglas for all your assistance and being a great advisor. I appreciate the prompt response to issues and the service department always making it right. More

by P Gary
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Douglas
Feb 21, 2024 -

BMW of Sherman Oaks responded

We'll make sure he sees this! Thanks for taking the time to share your positive experience with Brian!

February 20, 2024

Carmela has been our point of contact for years and is absolutely fantastic. She takes great care of us. She is always friendly, professional, and knowledgeable. We highly recommend her and bmw of Sherman More

by DrMM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carmela Grammatico
Feb 21, 2024 -

BMW of Sherman Oaks responded

We're so happy that Carmela has provided you with consistently excellent service at BMW of Sherman Oaks! Thank you so much for being a valued customer and for recommending us to others!

February 20, 2024

I came here for maintenance service I’m really impressed by their service and I got my car cleaned and shiny More

by Geena
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesus
Feb 20, 2024 -

BMW of Sherman Oaks responded

Thanks for stopping by, Geena! We're thrilled to hear you were satisfied with our team's service, and we hope to see you again in the future!

February 20, 2024

George was amazing! ! He got me a great deal and worked fast and efficiently to execute it! More

by mindypod1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
George
Feb 20, 2024 -

BMW of Sherman Oaks responded

Congrats, Mindy! We'll be sure to let George know you appreciated his customer service, and we hope to work with you again in the future!

February 19, 2024

Have been doing business there for years Dennis is terrific Will keep going there for a long time More

by Gcaxelrod
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dennis Bohlig
Feb 20, 2024 -

BMW of Sherman Oaks responded

We're glad to have you in the BMW of Sherman Oaks family! Thanks for your continued loyalty and trust in our team.

February 19, 2024

Sean and Carmela are the best! I’ve serviced my car with them for almost 20 years. Now that it is time for a new car, I trust them to guide me in the right direction. Thank you for More

by Jessica T
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Clemens, Carmela Grammatico, Matt Pruitt
Feb 20, 2024 -

BMW of Sherman Oaks responded

Jessica, it's so wonderful to hear that Sean and Carmela have been there for you at BMW of Sherman Oaks throughout the years! We appreciate your trust in us and look forward to many more visits!

Feb 20, 2024 -

Jessica T responded

Thank you!

February 19, 2024

This dealership has always gone above and beyond. Brian Douglas has been my point of contact and has been extremely professional and accommodating. Always a clear explanation and I feel good about sp More

by Shane Ponto
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Douglas
Feb 19, 2024 -

BMW of Sherman Oaks responded

Shane, it's fantastic to know that Brian and our team at BMW of Sherman Oaks have consistently provided you with top-notch service. We appreciate your kind words and look forward to continuing the great work!

February 17, 2024

Had a service booked at 7:30, they took me in immediately and within 1 hour everything done. Dennis did a great job for me. More

by marcuslund
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dennis Bohlig
Feb 19, 2024 -

BMW of Sherman Oaks responded

It's our pleasure to get you back on the road in no time! Thanks for trusting BMW of Sherman Oaks with your service needs!

February 17, 2024

Krisztina was my service advisor and she went above and beyond to care for my car needs. Thank you 🙏🏻 More

by Gaby
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Krizstina
Feb 19, 2024 -

BMW of Sherman Oaks responded

That's what we like to hear! Krisztina and the team work hard to ensure every service is thorough and smooth at BMW of Sherman Oaks. See you next time, Gaby!

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