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BMW of Sherman Oaks

Sherman Oaks, CA

4.9
1,030 Reviews

5201 Van Nuys Blvd.

Sherman Oaks, CA

91401

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1,030 Reviews of BMW of Sherman Oaks

February 10, 2024

Recommend using services at this dealership. Krisztina was my advisor and she was helpful and friendly. As always, she made sure to provide excellent service. She ensured loaner car was arranged More

by Ani
Recommend Dealer
Yes
Employees Worked With
Krisztina
Feb 12, 2024 -

BMW of Sherman Oaks responded

Ani, thanks so much for the kind words about Krisztina! It's so great to hear she makes the service experience at BMW of Sherman Oaks friendly and informative. Let us know if you need anything else going forward!

February 10, 2024

Heidi is very helpful. She was able to keep me at ease with my son’s car. Ty again More

by Jmoussa100
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heidi Tovaas
Feb 12, 2024 -

BMW of Sherman Oaks responded

Thanks for the review! It's always our goal to make servicing your vehicle a breeze at BMW of Sherman Oaks. We're glad to hear Heidi was able to help with your son's car!

February 09, 2024

Excellent and prompt service. The agent was very helpful and attentive. All needs met and done. More

by Jim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Krisztina
Feb 12, 2024 -

BMW of Sherman Oaks responded

Thank you for giving us a 5-star review, Jim! It was our pleasure to provide a smooth and informative service experience for you at BMW of Sherman Oaks. See you next time!

February 09, 2024

Shahe Tavoukjian Is the best service advisor always taking car of my car as if its his own. More

by Ben G
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shahe Tavoukjian
Feb 12, 2024 -

BMW of Sherman Oaks responded

Ben, we know Shahe will appreciate this. Thanks for trusting him and our team with your vehicle's care. We'll see you next time at BMW of Sherman Oaks!

February 09, 2024

Shahe was awesome. Has been taking care of my cars for about 4.5 years and highly recommended. More

by babak.eshaghian
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shahe Tavoukjian
Feb 09, 2024 -

BMW of Sherman Oaks responded

We truly appreciate your loyalty to us and Shahe! Thanks for the kind words and for continuing to trust us with your vehicle's care!

February 08, 2024

Heidi Tovaas is my service manager! She is fantastic!!! Always returns my texts quickly. Get me in and out in timely manner!! More

by mjjubelirer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heidi Tovaas
Feb 08, 2024 -

BMW of Sherman Oaks responded

We know she'll appreciate these kind words! It's always a pleasure to serve you at BMW of Sherman Oaks and we look forward to many more visits in the future!

February 08, 2024

Super quick and easy, everything was a breeze. Brian was very attentive and helpful with letting me know how my service was coming along and was personable! More

by N.lieberman.nz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Douglas
Feb 08, 2024 -

BMW of Sherman Oaks responded

Just how we like it! Thanks for taking the time to share your excellent service experience with Brian at BMW of Sherman Oaks. If you need anything else, we're always here for you!

February 06, 2024

They were able to complete a recall service on my vehicle at my home. This was really appreciated and needed because of my schedule. The tech was so kind, professional, full of great car tips and a pleasure More

by Jessie
Recommend Dealer
Yes
Employees Worked With
Steve
Feb 07, 2024 -

BMW of Sherman Oaks responded

Jessie, it's great to know that our mobile service was convenient for you and that our tech provided valuable tips. We're glad we could accommodate your schedule at BMW of Sherman Oaks!

February 06, 2024

Fantastic customer service. Ask for Brian, he is a pleasure to work with. I cannot recommend them highly enough. More

by Jeffkreshek
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Douglas
Feb 07, 2024 -

BMW of Sherman Oaks responded

We're so glad to have you in the BMW of Sherman Oaks family, Jeff! Thanks for the shout-out to Brian, and we'll see you next time!

February 06, 2024

Great place to buy and service the car. Dennis is a knowledgeable service advisor helping me to understand what I’ll need to service on my car More

by thotnog@aol.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dennis Bohlig, Ali Mohandesi
Feb 06, 2024 -

BMW of Sherman Oaks responded

We appreciate your business at BMW of Sherman Oaks and will be sure to pass this along to Dennis! Thanks for the 5-star review!

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