BMW of Sherman Oaks

My X3's battery died mysteriously and BMW of Sherman Oaks was closest dealer. Service Director Sean Clemens put his electrical specialists on it. They performed full diagnostic test and discovered water pu was closest dealer. Service Director Sean Clemens put his electrical specialists on it. They performed full diagnostic test and discovered water pump malfunction. Luckily, they were able to bill my Extended Warranty for the repair. Krisztina, the Service Advisor, was great to work with and made the experience awesome! Great value here! More

Excellent service. We’ve been going to Heidi for a decade now for over 5 different cars. We’ve been going to Heidi for a decade now for over 5 different cars. More

My car was serviced and ready to go sooner then promised and I’m very happy with the overall service and I’m very happy with the overall service More

My engine was overheating and needed my car fixed ASAP. Heidi was very kind and made the process super smooth. Car was completed in less than 48 hours. Heidi was very kind and made the process super smooth. Car was completed in less than 48 hours. More

Heidi is always extremely helpful and competent. Never any issues. We have been servicing our cars there for 25 years Never any issues. We have been servicing our cars there for 25 years More

I had an oil change service with Carmela and she was fantastic. She addresses all my questions and was patient with how to find the best solutions for what we were dealing with. Thank you. fantastic. She addresses all my questions and was patient with how to find the best solutions for what we were dealing with. Thank you. More

Always have been excellent! Great staff and so knowledgeable about the vehicles! No better in LA! Great staff and so knowledgeable about the vehicles! No better in LA! More

Excellent service from start to finish. I highly recommend this team for all your BMW service needs. I highly recommend this team for all your BMW service needs. More

Work done ahead of schedule, with fantastic communication. Carlos was a pleasure to work with and always followed up timely. Really appreciate the great work. communication. Carlos was a pleasure to work with and always followed up timely. Really appreciate the great work. More

The whole service team is very professional and they explain every little detail before you accept any charge. Shahe always welcomed me with a big smile and coffee. He is just the best! I totally recomm explain every little detail before you accept any charge. Shahe always welcomed me with a big smile and coffee. He is just the best! I totally recommend them. More