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BMW of Sherman Oaks

Sherman Oaks, CA

4.9
1,024 Reviews
Call Dealership (818) 907-9995
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5201 Van Nuys Blvd.

Sherman Oaks, CA

91401

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1,024 Reviews of BMW of Sherman Oaks

December 11, 2023

BMW of Sherman Oaks has consistently been terrific. .. and I've been a customer for over 25 years. My service manager, Dennis, takes care of my car as if it was his own! Only great things to say! More

by Gary
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dennis Bohlig
Report | Print
Dec 12, 2023 -

BMW of Sherman Oaks responded

Gary, it's fantastic to know that you've been with us at BMW of Sherman Oaks for over 25 years! We're glad Dennis has consistently provided top-notch service. Thanks for being a loyal customer and sharing your experience!

December 11, 2023

Absolutely a pleasure to work with this service department. Work was excellent and communication perfection. More

by Janet
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carmela Grammatico
Report | Print
Dec 11, 2023 -

BMW of Sherman Oaks responded

Thank you so much for the stellar review, Janet! The service team is always happy to see you at BMW of Sherman Oaks!

December 11, 2023

Nice amazing service. Waited for car only an hour for service. Very accommodating. Would recommend. More

by Gary
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesse
Report | Print
Dec 11, 2023 -

BMW of Sherman Oaks responded

We're happy we could help, Gary! Thanks for taking the time to share your positive experience with us!

December 11, 2023

Had a great experience with the service department, my advisor would go out of his way to make sure all my requests were tended to. More

by Raffi Grigoryan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shahe Tavoukjian
Report | Print
Dec 11, 2023 -

BMW of Sherman Oaks responded

We love to hear that, Raffi! Our team is dedicated to providing the quality service you deserve at BMW of Sherman Oaks. See you next time!

December 11, 2023

Excellentthiscdealership is excellent. The people are very nice and knowledgeable. Thank you for your speedy services ce More

by shelleykozek
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heidi Tovaas
Report | Print
Dec 11, 2023 -

BMW of Sherman Oaks responded

It's our pleasure to assist you at BMW of Sherman Oaks! Thanks for the five stars and for being a valued customer!

December 10, 2023

I take my car into service. I have Jesse taking care of me he’s the best. More

by VG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesse
Report | Print
Dec 11, 2023 -

BMW of Sherman Oaks responded

We appreciate the shout-out to Jesse! Thanks for stopping by BMW of Sherman Oaks for your service needs!

December 09, 2023

Great experience, I got a flat tire and my car was towed to Sherman oak BMW. Service advisor Kriztina made everything very easy and quick. More

by Vadim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Krisztina
Report | Print
Dec 11, 2023 -

BMW of Sherman Oaks responded

We're glad we could help, Vadim! Thanks for the 5-star review and let us know if you need anything else!

December 09, 2023

Brian Douglas in the service department epitomizes what an advisor for your car should be. He's gotten me through a number of BMW's since my first one in 2010. Just don't know what I'd do without his gui More

by cheekv
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bernadette Sanicola, Mark Rusconi, Brian Douglas
Report | Print
Dec 11, 2023 -

BMW of Sherman Oaks responded

This means so much to us and we know Brian will appreciate it as well. Thanks for being a loyal customer at BMW of Sherman Oaks!

December 09, 2023

Heidi was great. Uber was very nice came in for a recall/ oil change Fix the car wash. More

by pauldandridge
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heidi Tovaas
Report | Print
Dec 11, 2023 -

BMW of Sherman Oaks responded

Thanks for the five-star review, Paul! We're glad you were satisfied with your service experience and we'll pass your feedback along to the team.

December 09, 2023

Dennis is a superstar! Went above and beyond ! An asset to the team thank you for your genuine efforts! More

by Cynthia j
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dennis Bohlig
Report | Print
Dec 11, 2023 -

BMW of Sherman Oaks responded

Cynthia, thanks for the kind words about Dennis! Our team works hard to provide the best possible service experience for you and your vehicle. See you next time at BMW of Sherman Oaks!

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