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BMW of Sherman Oaks

Sherman Oaks, CA

4.9
1,031 Reviews

5201 Van Nuys Blvd.

Sherman Oaks, CA

91401

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1,031 Reviews of BMW of Sherman Oaks

November 16, 2023

Since we bought our car bringing it to get inspected and for now getting the quick response from Jesse after the car got towed in for a flat tire the experience was so quick and stress thank you so much for More

by joe76lopez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesse
Nov 16, 2023 -

BMW of Sherman Oaks responded

We're always happy to help, Joe! Thanks for the kind words about Jesse and for trusting our team with your service needs!

November 15, 2023

And my service advisor. Brian was excellent and extremely helpful. They took my car in for a recall and handled it right away, very smoothly. More

by Rickpshaw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Douglas
Nov 15, 2023 -

BMW of Sherman Oaks responded

We're pleased to hear your recall service went well, Rick! Thanks for the shout-out to Brian, and we'll see you again soon!

November 15, 2023

I worked with krisztina from service and she was on top of everything and made sure I was accommodated accordingly. Will keep coming back for sure More

by Santos_r10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Krisztina
Nov 15, 2023 -

BMW of Sherman Oaks responded

She'll be happy to hear this! Thanks for the kind words and being a valued customer at BMW of Sherman Oaks!

November 15, 2023

I service my car here for a long time , Carmela is very helpful and gets things done on time! More

by surprisephoto
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carmela Grammatico
Nov 15, 2023 -

BMW of Sherman Oaks responded

We're glad to have you in the BMW of Sherman Oaks family! Thanks for the kind words about Carmela, and we look forward to your next visit!

November 14, 2023

Carmella in service department is awesome. She always comes through in the clutch. Always a pleasure. More

by robg300z
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dennis Bohlig, Brian Douglas, Carmela Grammatico
Nov 15, 2023 -

BMW of Sherman Oaks responded

We'll pass this along to her! Thanks for taking the time to give us a five-star review!

November 14, 2023

Brian was great and kept me posted of the progress during the entire service time. He was able to get me a loaner car so I did miss my work in the office. More

by H W
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Douglas
Nov 15, 2023 -

BMW of Sherman Oaks responded

We're always happy to accommodate your schedule and keep you updated! Thanks for trusting Brian and the BMW of Sherman Oaks team with your vehicle's care!

November 14, 2023

Brian was very helpful and kind while assisting us. Overall great customer service. Thank you! More

by tatyanakhachatryan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Douglas
Nov 15, 2023 -

BMW of Sherman Oaks responded

We appreciate the shout-out to Brian! Thanks for choosing BMW of Sherman Oaks for your service needs!

November 14, 2023

Unlike past service visits, this service work and the service wrier were excellent. She was a pleasure to work with. More

by Phillweissman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Krisztina Marx
Nov 14, 2023 -

BMW of Sherman Oaks responded

Phill, we're glad to know your recent visit with BMW of Sherman Oaks was excellent. We appreciate the feedback and look forward to serving you again in the future!

November 13, 2023

Brian was very helpful and explained all the maintenance work that was done to my car I also got a beautiful electric loaner! I was afraid they would give me a gas powered car, but they gave me an ix so More

by El
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Douglas
Nov 14, 2023 -

BMW of Sherman Oaks responded

Thanks for the kind words about Brian! We're so happy to hear he was communicative and provided you with a loaner you enjoyed. See you next time at BMW of Sherman Oaks!

November 13, 2023

Took my car in for service. It was dealt with in an efficient manner. The cost was equal to the estimate. More

by rorlik
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Douglas
Nov 14, 2023 -

BMW of Sherman Oaks responded

We're glad to know your service visit at BMW of Sherman Oaks was efficient and transparent. Thanks for trusting us with your car!

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