BMW of Sherman Oaks

Even I arrived way earlier than my appointment, Heidi still checked me in as soon as she is available. As usual, problem identified; great service, car was ready quickly. Best service; and, best place t still checked me in as soon as she is available. As usual, problem identified; great service, car was ready quickly. Best service; and, best place to come for service. More

Love taking my car here for service. Heidi is always welcoming and professional and SERVICE never takes too long. The waiting area is comfortable. Heidi is always welcoming and professional and SERVICE never takes too long. The waiting area is comfortable. More

Friendly fast and easy service. Love working with Heidi. Very comfortable and clean waiting area. Love working with Heidi. Very comfortable and clean waiting area. More

Dennis has been our Go-To service rep for years! He knows my car. I texted him my issue and he has never failed to return a call even while at home. He cares about his customers. He responded that He knows my car. I texted him my issue and he has never failed to return a call even while at home. He cares about his customers. He responded that they didn’t have the part but would order immediately. Texted when it was in and said to come in whenever I wanted. No waiting. He’s the guy you want helping you! More

I have come to this dealership for many years. Four bmws. Multiple dealership owners. I trust the same guys who stayed there. Ali who is the sales manager and Dennis who is the service manager. i Four bmws. Multiple dealership owners. I trust the same guys who stayed there. Ali who is the sales manager and Dennis who is the service manager. i know I will be in good hands. More

Amazing service. Amazing professionalism. Been working with Dennis for years. They always go above and beyond. Amazing professionalism. Been working with Dennis for years. They always go above and beyond. More

Bought used car from them. Car had issues a few days later Dennis, service adviser had the vehicle repaired under warranty. Excellent service. Car had issues a few days later Dennis, service adviser had the vehicle repaired under warranty. Excellent service. More

I find the staff helpful and proactive. This was my first time working with Krisztina and she made it a pleasant experience. I was less thrilled that the main problem with the car was somet This was my first time working with Krisztina and she made it a pleasant experience. I was less thrilled that the main problem with the car was something that I had brought it in for before my warranty expired and no issue was found More

I arrived way earlier, they checked me in as soon as the technical writer was available. Quickly identify the problems and fixed them! They have great services and so professional on the work. I wil technical writer was available. Quickly identify the problems and fixed them! They have great services and so professional on the work. I will definitely come back for next service More

This is an amazing BMW location, Heidi took care of me with the help of the manager Dave They extremely went out of their way to help me amazing people amazing branch! with the help of the manager Dave They extremely went out of their way to help me amazing people amazing branch! More