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BMW of Sherman Oaks

Sherman Oaks, CA

4.9
995 Reviews

5201 Van Nuys Blvd.

Sherman Oaks, CA

91401

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995 Reviews of BMW of Sherman Oaks

October 31, 2023

Love taking my car here for service. Heidi is always welcoming and professional and SERVICE never takes too long. The waiting area is comfortable. More

by JCotton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heidi Tovaas
Nov 01, 2023 -

BMW of Sherman Oaks responded

Thanks for continuing to trust Heidi and the team with your vehicle's care! It's our pleasure to assist you at BMW of Sherman Oaks!

October 30, 2023

Friendly fast and easy service. Love working with Heidi. Very comfortable and clean waiting area. More

by lauren dolgen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heidi Tovaas
Oct 30, 2023 -

BMW of Sherman Oaks responded

We're glad you enjoyed your time with us, Lauren! Thanks for the kind words about Heidi, we'll be sure to pass them along to her. Safe travels and take care!

October 30, 2023

Dennis has been our Go-To service rep for years! He knows my car. I texted him my issue and he has never failed to return a call even while at home. He cares about his customers. He responded that More

by teri
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dennis Bohlig
Oct 30, 2023 -

BMW of Sherman Oaks responded

Teri, it's great to know that Dennis has been consistently providing you with excellent service at BMW of Sherman Oaks. We appreciate your loyalty and the time you took to share this feedback!

October 30, 2023

I have come to this dealership for many years. Four bmws. Multiple dealership owners. I trust the same guys who stayed there. Ali who is the sales manager and Dennis who is the service manager. i More

by NILOOBEDROOD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dennis Bohlig, Ali Mohandesi
Oct 30, 2023 -

BMW of Sherman Oaks responded

We truly appreciate your loyalty over the years! Thanks for the kind words about our team and being a valued member of the BMW of Sherman Oaks family!

October 30, 2023

Amazing service. Amazing professionalism. Been working with Dennis for years. They always go above and beyond. More

by nooshiny
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dennis Bohlig
Oct 30, 2023 -

BMW of Sherman Oaks responded

Thanks so much! We're thrilled to hear you've built a great relationship with Dennis and trust him with your vehicle's care. We look forward to your next visit!

October 29, 2023

Bought used car from them. Car had issues a few days later Dennis, service adviser had the vehicle repaired under warranty. Excellent service. More

by rosliev
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Villatoro, Dennis Bohlig
Oct 30, 2023 -

BMW of Sherman Oaks responded

Rosliev, we're glad to hear Dennis and our team were able to assist with your vehicle's issues promptly and under warranty. Thanks for the positive feedback!

October 29, 2023

I find the staff helpful and proactive. This was my first time working with Krisztina and she made it a pleasant experience. I was less thrilled that the main problem with the car was somet More

by Eric
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Krisztina
Oct 30, 2023 -

BMW of Sherman Oaks responded

Eric, we appreciate your feedback and are glad to know Krisztina made a positive impact on your experience. I'm sorry for any inconvenience regarding the warranty issue and would be happy to discuss this with you in further detail below, thanks. Sean Clemens - Service Manager - 818-807-0692

October 29, 2023

I arrived way earlier, they checked me in as soon as the technical writer was available. Quickly identify the problems and fixed them! They have great services and so professional on the work. I wil More

by jwjohnma
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heidi Tovaas
Oct 30, 2023 -

BMW of Sherman Oaks responded

It was our pleasure to assist you at BMW of Sherman Oaks! Thanks for the kind words and we'll see you next time!

October 28, 2023

This is an amazing BMW location, Heidi took care of me with the help of the manager Dave They extremely went out of their way to help me amazing people amazing branch! More

by Victorcrispin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Car loaner girl amazing as well , Heidi Tovaas
Oct 30, 2023 -

BMW of Sherman Oaks responded

Thanks so much, Victor! We're happy to hear Heidi and Dave made your experience at BMW of Sherman Oaks amazing. Safe travels and take care!

October 28, 2023

Krisztina is efficient and excellent at her job. She took care of my car issues and made sure my needs were addressed. She works very hard but makes it look easy. More

by aurstein
Service Time
Recommend Dealer
Yes
Employees Worked With
Krisztina Marx
Oct 30, 2023 -

BMW of Sherman Oaks responded

Thanks so much for the kind words about Krisztina! We'll be sure to pass this along to her. Safe travels and take care!

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