BMW of Sherman Oaks

I have bought and serviced my M2 Comp at BMW of Sherman Oaks. Carmela, my service advisor, really helps get my car in and out in a timely fashion. I try to schedule my service in advance and that helps me Oaks. Carmela, my service advisor, really helps get my car in and out in a timely fashion. I try to schedule my service in advance and that helps me get a free loaner vehicle. I have had my car 5 years and before that I had an M3 and it’s always been great to see the service team. More

Down to earth and helpful great comunicación great attitude willing to help out outstanding very helpful attitude willing to help out outstanding very helpful More

I’ve been taking my BMW X3 to BMW of Sherman Oaks for a few years. They’re always friendly, helpful and provide excellent service and customer service. This time my service manager was Jesse Colon. He was few years. They’re always friendly, helpful and provide excellent service and customer service. This time my service manager was Jesse Colon. He was great. Very communicative and helpful. Thank you! More

Good loaner policy and solid mechanical repair work. But did not replace missing wheel decal and the car was filthy when they gave it back. Good on the big things , disappointing on the details. But did not replace missing wheel decal and the car was filthy when they gave it back. Good on the big things , disappointing on the details. More

Our service advisor Jesse Colon is great to work with. He always goes above and beyond to provide excellent customer service. Super professional and helpful. He’s the best! He always goes above and beyond to provide excellent customer service. Super professional and helpful. He’s the best! More

Great dealership, I have been servicing my car for 10 years. Jesse and Brian are great to work with them. Excellent customer service. years. Jesse and Brian are great to work with them. Excellent customer service. More

Had my wife’s 530e serviced at BMW of Sherman Oaks in September of 23’. Shahe was great and attentive. Was provided a ride home and offered a pick to return. The service was complete faster than I had an September of 23’. Shahe was great and attentive. Was provided a ride home and offered a pick to return. The service was complete faster than I had anticipated. I had a great experience. More

I was given the best customer service by Krisztina. She understood my needs especially in such hard times for us actors being on strike. She could relate to my current needs and was very compassionat She understood my needs especially in such hard times for us actors being on strike. She could relate to my current needs and was very compassionate. I was surprised by the fast service I got. There really was no wait just the job! More

Very professional, fast service,Kristina able to schedule a loner in short time unlike other dealers. Will definitely be my preferred dealer. a loner in short time unlike other dealers. Will definitely be my preferred dealer. More

Jesse was great! But it takes too long to get my car at pick up But it takes too long to get my car at pick up More