BMW of Sherman Oaks

Jesse is an amazing Service Advisor. He is not only professional and trustworthy but a heck of a nice guy too! He is not only professional and trustworthy but a heck of a nice guy too! More

This service is excellent I would definitely recommend the service department is amazing and very nice to work with the service department is amazing and very nice to work with More

Everything was super easy - bought 760i for my wife . They explained everything about the car and filling out documents took literally 5 minutes . They explained everything about the car and filling out documents took literally 5 minutes . More

The Service was exceptional from start to finish and the Service Representative- Dennis Bohlig made the experience easy ! Bob F Service Representative- Dennis Bohlig made the experience easy ! Bob F More

Always a great experience with service advisor shahe he always goes above and beyond . Always keeps me well informed. Takes care of all my vehicles needs in a timely manner and always makes sure my car is always goes above and beyond . Always keeps me well informed. Takes care of all my vehicles needs in a timely manner and always makes sure my car is up to date on everything and anything More

I had a wonderful experience with service advisor Heidi! She was beyond helpful, friendly and went above and beyond. I definitely look forward to my next visit with her. She was beyond helpful, friendly and went above and beyond. I definitely look forward to my next visit with her. More

Shahen was very helpful and accommodating. He was respectful and helped with everything I needed help with. 10/10 would recommend. He was respectful and helped with everything I needed help with. 10/10 would recommend. More

Heidi is the best! I never have to wait. She always keeps me updated on my repair and she's always upfront about costs. I love that I can just shoot her a text and she' I never have to wait. She always keeps me updated on my repair and she's always upfront about costs. I love that I can just shoot her a text and she'll get me in and take care of me. So glad they're not doing rental cars any more and you can either wait or they'll schedule a loaner. Heidi makes a tough situation just a lot better. More

I have very fast and professional serves and the staff is very helpful and easy very helpful and easy More

Outstanding service Very professional employees Friendly environment Every time i walk in don't have to wait employees Friendly environment Every time i walk in don't have to wait More