BMW of Sherman Oaks

Krisztina Marx was amazing…. This lady knows cars and understands the nuance of customer service… I always feel in safe hands with Krisztina…. Center BMW are 5 stars(out of 5) This lady knows cars and understands the nuance of customer service… I always feel in safe hands with Krisztina…. Center BMW are 5 stars(out of 5) in my book This place, and this level of customer service, set them apart. My next ride is coming from them…100% Let’s Go! More

The place was busy, but Chrisztina and Mariam did a great job with my intake. And sending me on my way. job with my intake. And sending me on my way. More

Had my daughter's 98 318ti worked on and the service was awesome, from checking in the car until the pickup. They also had a loaner for me while our car was getting fixed. Consistent communication from Carl awesome, from checking in the car until the pickup. They also had a loaner for me while our car was getting fixed. Consistent communication from Carlos in the service dept. Thank you for getting our daughter's ride back on the road. More

I had a very nice experience. Carlos was courteous and very helpful to me and solved my problems. Carlos was courteous and very helpful to me and solved my problems. More

Brian Douglas provided terrific service. Very Knowledgeable and personable. I would recommend Brian and Sherman Oaks BMW! Very Knowledgeable and personable. I would recommend Brian and Sherman Oaks BMW! More

Carmella was able to take care of what needed to be done and some extra work. and some extra work. More

Brian and Dennis in service go beyond the normal in meeting and exceeding customer requests. Really appreciate their attention to the details. meeting and exceeding customer requests. Really appreciate their attention to the details. More

Shahe It’s very knowledgeable and helpful in recommending the right services with follow up the right services with follow up More

I bought my car from Rusnak. Twice I’ve gotten calls saying to bring my car in and each time I had horrible experiences and never got my car serviced. I went Sherman oaks and had Twice I’ve gotten calls saying to bring my car in and each time I had horrible experiences and never got my car serviced. I went Sherman oaks and had a totally different experience. The staff were nice unlike the other one. Carlos helped me and gave me a top tier experience. As long as I have a BMW I’m a Sherman Oaks customer. More

Awesome dealership and customer service. I will definitely come back. Thank you for the goodness I will definitely come back. Thank you for the goodness More