BMW of Sherman Oaks

Cannot recommend Heidi enough for service. She is honest, patient, and explains things well to me. I am happy with the service I received and will continue to take my car here. She is honest, patient, and explains things well to me. I am happy with the service I received and will continue to take my car here. More

Had my BMW X2 serviced, explained very detail on the services, services were done in timely manner to fit in my schedule. Car runs so smoothly after service! Great dealership, great services! services, services were done in timely manner to fit in my schedule. Car runs so smoothly after service! Great dealership, great services! More

Very organized dealership. I've been there twice. I had seen Shahe twice and he was very professional and courteous. He is very experienced in his job. I've been there twice. I had seen Shahe twice and he was very professional and courteous. He is very experienced in his job. More

Purchased 4 cars from here over the years. Had all of them serviced here. Heidi Tovas is the best service professional I’ve had in 20 years. She is the reason I always come back, even for thi Had all of them serviced here. Heidi Tovas is the best service professional I’ve had in 20 years. She is the reason I always come back, even for things that could easily be done elsewhere. More

Excellent service. On time, professional and it was easy to make an appointment. Would recommend. On time, professional and it was easy to make an appointment. Would recommend. More

Clean, crisp, efficient. Very easy to work with. Kept me informed of the procedure every step of the way. Very easy to work with. Kept me informed of the procedure every step of the way. More

Carmela provided great customer service when repairing my BMW! She understood my problem and was able to fix it. BMW! She understood my problem and was able to fix it. More

Krisztina Marx was amazing…. This lady knows cars and understands the nuance of customer service… I always feel in safe hands with Krisztina…. Center BMW are 5 stars(out of 5) This lady knows cars and understands the nuance of customer service… I always feel in safe hands with Krisztina…. Center BMW are 5 stars(out of 5) in my book This place, and this level of customer service, set them apart. My next ride is coming from them…100% Let’s Go! More

The place was busy, but Chrisztina and Mariam did a great job with my intake. And sending me on my way. job with my intake. And sending me on my way. More

Had my daughter's 98 318ti worked on and the service was awesome, from checking in the car until the pickup. They also had a loaner for me while our car was getting fixed. Consistent communication from Carl awesome, from checking in the car until the pickup. They also had a loaner for me while our car was getting fixed. Consistent communication from Carlos in the service dept. Thank you for getting our daughter's ride back on the road. More