BMW of Sherman Oaks

Purchasing a car from Center BMW Had a great time working with Matt he never pressured us gave us plenty of time to make decisions and contacted us when vehicles arrived that fit the Had a great time working with Matt he never pressured us gave us plenty of time to make decisions and contacted us when vehicles arrived that fit the discription we were looking for he was very knowledgeable about the car we purchased . More

Bar none an EXCELLENT car purchase experience!! Anita Lee is a rockstar! She made my X2 purchase such an awesome and easy process. She’s so intelligent, honest, and superb on her customer service!! Anita Lee is a rockstar! She made my X2 purchase such an awesome and easy process. She’s so intelligent, honest, and superb on her customer service!! She contacted me and asked about my purchase goals and executed every single one of my request! No other place to go, no other person to see than Anita Lee at Center BMW! More

X3 purchase We met with Matt Pruitt last week and was kind enough to take us up to a secondary location where they were holding cars that we might be interested We met with Matt Pruitt last week and was kind enough to take us up to a secondary location where they were holding cars that we might be interested in. He is extremely knowledgeable about the differences between each car and their options. He was very helpful and came to us with his final and best without a need to haggle back-and-forth. My wife and I thoroughly enjoyed the experience of doing business with Matt Pruitt at Center BMW. More

Great Experience Anita and Sergik. Both were professional and helpful during my transaction. They are willing to go the “extra mile” to be helpful and transparent. Anita and Sergik. Both were professional and helpful during my transaction. They are willing to go the “extra mile” to be helpful and transparent. More

Buying a used car Just make sure you read what you’re signing and ask a lot of questions about the warranty if buying a used car. Overall experience is pleasant. Just make sure you read what you’re signing and ask a lot of questions about the warranty if buying a used car. Overall experience is pleasant. More

Great Experience We didn’t plan on buying a car this weekend, but Matt got us such a great deal that we decided to expedite our plan to wait until the end of the year. We didn’t plan on buying a car this weekend, but Matt got us such a great deal that we decided to expedite our plan to wait until the end of the year. The service was friendly and low pressure. Matt gave my husband and I plenty of time and space to talk in order to make a decision we felt good about. Plus BMW swag! Thanks Matt! I love my car. More

Ask for Anita On both a professional and personal level, Anita Lee went above and beyond to make the car buying experience a pleasure. Her knowledge, attention to d On both a professional and personal level, Anita Lee went above and beyond to make the car buying experience a pleasure. Her knowledge, attention to detail and honest approach to working with customers gave me a level of comfort when purchasing that is rarely found in this industry. Her technical expertise with vehicles of all shapes and sizes was extremely impressive and she made finding the right deal for me easy and straight forward. Anita is an absolute rock star and I highly recommend her to anyone looking for a BMW! More

A Caring Dealership It was time to trade in my 2003 BMW (and all the memories that went with this car) for something new. I'm glad I pulled into Center BMW. I got a fai It was time to trade in my 2003 BMW (and all the memories that went with this car) for something new. I'm glad I pulled into Center BMW. I got a fair trade in value for my car and no complaints with the financing process. The few issues I had with my new X1 were resolved quickly and to my satisfaction. I would definitely recommend this dealership for putting the customer first and special thanks to Matt Pruitt for going above and beyond to make me a happy customer, I look forward to making new memories in my SUV with my precious grandsons safely seated in the back. More

Good experience My previous lease was coming to the end, and I contacted my prior sales person, Bernard Betsin, with whom I already leased two prior BMW and had posi My previous lease was coming to the end, and I contacted my prior sales person, Bernard Betsin, with whom I already leased two prior BMW and had positive experience. We discussed what I had in mind and arranged an appointment. Bernard greeted me right at the door. He already had options hand picked for me. We went over them and I was able to choose the car suited to my needs. Review of credit did not take a long time. Afterwards I signed papers with Nathan, who recently started to work at this BMW. I really like and appreciated his advise and choose Tire Protection and Service Plan ( since I believe from 2017 BMW does not cover maintenance services, and it can become quite pricey). While waiting for my car to be washed , I saw offered water, coffee, snakes. In addition I received a cine gift, which included a coffee mug, a cap and a key chain with BMW logo. Initially I set up my heart on silver color. But my off white color was just perfect. Overall I was very happy with my experiencing. The process of buying and leasing is not a fast one. But Bernard, Marcus , Nathan ( his name not below, since he is new),Brian, Maricela made it very comfortable by caring and providing good individualized customer service, I would definitely recommend this dealership . And I forgot to mention, I received special discount on price as well. Thank you and keep up the good work. More

Matt is the best! First off, Matt is super nice, friendly, patient and NOT aggressive. I stopped in to check out an i3. He took my wife and I out for a test drive. No First off, Matt is super nice, friendly, patient and NOT aggressive. I stopped in to check out an i3. He took my wife and I out for a test drive. No pressure. I came back the next day to make a deal, but told him I need to see if it fit in my crowded garage. No problem. We drove to my house, checked it out and had fun just driving and chatting with him. Back at the dealership he was very attentive, providing refreshments, and really making the whole experience very easy. I hope I need another car from him soon. More