BMW of Sherman Oaks

I have been coming to Center BMW for over 5 years now, since I bought the car there. I originally had trouble with the service (that guy not sales parts), but in the last 2-3 years, the service has been since I bought the car there. I originally had trouble with the service (that guy not sales parts), but in the last 2-3 years, the service has been incredible, since I found Dennis Bohlig!!! Dennis is very responsive, understanding and carings. He asks about my family every time I see him. He is calm, cool and collected, which if you know some advisors is a very big deal. Just yesterday he even put a quart of oil in my car himself. He takes the time with every client to make them feel like they are his only client. GREAT JOB DENNIS. PLEASE DON'T EVERY LEAVE. I do not want to have to find another services advisor who would no doubt be inferior. The new lobby with food and drinks is great perk as well. More

I've had my BMW 545 for 2 years now.. in that time, I've had nothing but great service. Dennis Bohlig goes beyond what it is necessary to make sure I'm taken care of. I've recommended to several people th had nothing but great service. Dennis Bohlig goes beyond what it is necessary to make sure I'm taken care of. I've recommended to several people they visit here and make sure to ask for Dennis Bohlig. As a matter of fact, one drives over 20 miles to have their car serviced here after experiencing poor service from another BMW provider closer (and where she purchased her car from). I am very appreciative of Dennis's service and have even used my experience here to coash my sales/customer service team on what is good service. Derek Young More

Dennis Bohlig is an outstanding service specialist. Over the past 5 years, he has demonstrated consistency and reliability at providing the highest quality of service when I have needed to have repair perfo the past 5 years, he has demonstrated consistency and reliability at providing the highest quality of service when I have needed to have repair performed on my vehicle. Dennis also shows PERSONAL INTEREST in his clients, a quality that makes every visit to the dealership very enjoyable. He is also very detailed and provide key information at times of need. I strongly recommend Dennis Bohlig and center BMW for the hight standard of service they provide to their customers. More

I had a great experience with my Service Specialist, Dennis Bohlig. He was extremely helpful and courteous. Dennis made sure that I completely understood everything Center BMW was going to do before le Dennis Bohlig. He was extremely helpful and courteous. Dennis made sure that I completely understood everything Center BMW was going to do before leaving my vehicle to be serviced. Upon arriving in the afternoon, everything was completed on time. Dennis made sure I was satisfied with the work done. Dennis has helped me a couple of times now and has been very thorough and understanding. I plan to use him exclusively when my BMW needs servicing. More

I bought my car at Center. I have it serviced at Center. My service adviser, Dennis Bohlig, sets the example of how to communicate properly to his customers. He has a way of making me feel special and takin My service adviser, Dennis Bohlig, sets the example of how to communicate properly to his customers. He has a way of making me feel special and taking care of my 5 series flawlessly. I would refer anybody to this dealership. I always feel confident that my visit to Center, whether it be a scheduled service or an unexpected issue, will be handled brilliantly. More

I had an exceptional experience with Dennis Bohlig. The car ended up needing extra days in the shop than was originally anticipated and Dennis called daily (sometimes twice a day) to explain the process at car ended up needing extra days in the shop than was originally anticipated and Dennis called daily (sometimes twice a day) to explain the process at every step. I am extremely grateful to him for his great care. More

We've been bringing our cars to Dennis and he has always provided expectional customer service in all the times we've dealt with him. As someone who works in the service industry, I know how hard it is to j provided expectional customer service in all the times we've dealt with him. As someone who works in the service industry, I know how hard it is to juggle multiple customers and keep them happy - Dennis is excellent at this and treats every one of his customers as if they are his most important ones. He is truly a valuable asset to Center BMW and we will continue to bring our business to them in the future. More

I have purcahsed a number of cars from Center BMW, and have always brought them in there for service. Dennis has been my service advisor for quite some time, and he has always been extremely helpful, poli have always brought them in there for service. Dennis has been my service advisor for quite some time, and he has always been extremely helpful, polite, on top of things, and really cares about his cleints. I think that personalized service is very important in the industry and Center does everything they can to try and accomodate their clients. Dennis meets or excedes my expectations every time I bring my vehicle in there and he is really a stand up guy. More

I have been utilizing Center BMW for both of my Series 7 cars. I have a 2001 740I and a 2005 745LI. Both cars have been well taken care of by Center. The Service is prompt and friendly. They are quick to cars. I have a 2001 740I and a 2005 745LI. Both cars have been well taken care of by Center. The Service is prompt and friendly. They are quick to diagnose the problem and their quality of service is excellent and the time taken to perform that service is quick. The older model car, due to lack of shelf parts, may take longer to service but, again, they are very prompt. I highly recommend Dennis Bohlig as a qualified and honest service representative. More

BMW is traditionally know for great service, and this dealership is no exception. Dennis, the service manager, was completely on top of the job, and made sure I was informed on the process the whole tim dealership is no exception. Dennis, the service manager, was completely on top of the job, and made sure I was informed on the process the whole time. He listened to what I wanted, and gave me all options. More