BMW of Shrewsbury

Best car buying experience ever! Well worth the 2 1/2 hour drive to get my awesome car. Rob Picerno made sure every thing went smoothly. Everyone on the team was great! This time Well worth the 2 1/2 hour drive to get my awesome car. Rob Picerno made sure every thing went smoothly. Everyone on the team was great! This time I even know how to use all the cool features! More

I worked with Yvonne with a new car order and I can truly say that she was amazing throughout the entire process. She went above and beyond to answer all my questions no matter big or small (and the car was say that she was amazing throughout the entire process. She went above and beyond to answer all my questions no matter big or small (and the car was delayed - so there were many questions). Even after the car was delivered, she went above and beyond to make sure that process was easy for me. She made sure my experience was great! I also worked with Marc Huaman, who also went above and beyond in making this purchase as easy and smooth as possible. No pressure, just professionalism, patience, and a joy working with both Marc and Yvonne. And I made it a challenge as I would just stop in to sit in a car occasionally to see the layout or to just look at the outside profile. More

I had a great experience with Ryan Marcello at BMW of Shrewsbury. He made purchasing my new vehicle easy and a very happy experience. Shrewsbury. He made purchasing my new vehicle easy and a very happy experience. More

Ryan was awesome. The whole team was courteous and respectful. The experience was a 10 The whole team was courteous and respectful. The experience was a 10 More

This is my second BMW from this location, and once again it was an outstanding experience. Yvonne, John, Adam and Kenny were all extremely helpful in guiding me through the process. They are extremely kno it was an outstanding experience. Yvonne, John, Adam and Kenny were all extremely helpful in guiding me through the process. They are extremely knowledgeable about the product and were very professional in how they assisted me. I would highly recommend this dealership and especially the team that worked with me. Regards, David V. More

Yvonne was very respectful, kind, considerate and helpful when she was helping my buy Tesla when she was helping my buy Tesla More

It’s always a fantastic experience at BMW of Shrewsbury! We recently purchased an M4 Competition. The communication between the management and sales team was superb. They went above and beyond to make sure We recently purchased an M4 Competition. The communication between the management and sales team was superb. They went above and beyond to make sure we had the best experience possible. We couldn’t be happier with our purchase. More

Dealing with DMW Shrewsbury they were great. We walked in at 3pm on sunday to test drove and walked out at 4:30pm with car purchased! We walked in at 3pm on sunday to test drove and walked out at 4:30pm with car purchased! More

The dealership, overall, is very professional and by my observations, honest and straightforward with price/knowledge of vehicle. I think some staff are more knowledgeable than others and more willing to observations, honest and straightforward with price/knowledge of vehicle. I think some staff are more knowledgeable than others and more willing to go the extra mile to talk and allow a buyer time to decide what they are looking for. What's important to me is willingness to find answers to questions rather than convey a sense of knowing and not being correct. In this regard, I absolutely enjoyed working with Yvonne, my point of sale person. She is honest, professional, and she did several things that drove the sale. She stayed late the first day I showed up at the dealership to make sure I had time to drive several vehicles--no hesitance on her part despite me keeping her late. Later that week, she politely (not pushy) called me to ask if I had questions about choosing a vehicle. At that point, I was still deciding about a BMW or other brand and was unsure. She left the door open to me to contact her. Later that I day, I did. I came back to see about a vehicle I test drove but then saw the one I ended up purchasing. It was in the showroom. She asked Doug to get it out so I could drive it. After driving, I was pretty sure it was the SUV for me, despite being more money than I was planning to spend. In short, she and Doug (Doug is very pleasant and super informed of the vehicle's operation, equipment, gadgets) were extremely helpful to me in deciding to purchase the SUV I chose. Sometimes a car sells itself because a buyer knows what they want. That was not my situation, so Yvonne and Doug, kudos to you for helping me make this purchase. More

Yvonne and Doug were great. They made everything so easy. They work together very well They made everything so easy. They work together very well More