Sean, Sheridan, Mike, and Bev were very friendly and all way did their best to a answer any questions we had during the purchase of our new BMW. Sean did an excellent jog of selling the X5 and putting the deal together for us. We did not feel at all pressured. He spent time with us to explain all the features and answer all our question on the operation. He almost feels like a member of our family the way he helped us.
Sheridan was excellent in telling us of the options of leasing or purchase. We did purchase the X5. He went through the warranty and explained the extended and the things we could put on the X5. We did the luxury package and clear coat on front as we live on a short gravel road. Again we never felt pressured.
We met Mike a couple of times when we were in the dealership and he was always friendly, he said he would do any thing he could if we needed any help, and just talking to him he really would.
Bev was always nice in our conversations on the phone and greeted us when came into the dealership and help us getting to the right people we wanted to see. She always seemed to talk to us as a very good friend. She asked us question about us and we would ask her questions like we were family, so refreshing.
I am just a farmer from Hartford that wandered into the dealership, intending to buy a new SUV, but not there, just see what they had and now I intend to go back to see them for my next vehicle.