BMW of South Albany

service call and warranty extension Service was great and warranty offer was fine, but dealership offered a 2018 model, same as mine, with the same down payment as what the warranty exte Service was great and warranty offer was fine, but dealership offered a 2018 model, same as mine, with the same down payment as what the warranty extension would cost. So I wound up trading in my old car for the new one. More

Curtious, Quick and very accomedating. #1 A sincere willingness to help find and purchase the car desired within a specific price and payment range and yes color. #2 Regardless of the a #1 A sincere willingness to help find and purchase the car desired within a specific price and payment range and yes color. #2 Regardless of the amount of purchase we felt like we were the most important customers on the lot. More

Great Service Brad was outstanding and the service was fast & perfect, it was such a perfect experience i will definitely have all of my service performed here. Tha Brad was outstanding and the service was fast & perfect, it was such a perfect experience i will definitely have all of my service performed here. Thank you! More

Excellent service and communication , would highly recommend their service dept. for anyone who is looking to have work done on their vehicle, used or new. , would highly recommend their service dept. for anyone who is looking to have work done on their vehicle, used or new. More

Great folks, great service. Car has always been well cared for. On time, on or under the quoted repair price, always happy with the work that has been done. Car has always been well cared for. On time, on or under the quoted repair price, always happy with the work that has been done. More

Great service visit! Everything was handled quickly, promptly and as promised. Always a professional experience and I am always please with all aspects of my visits. Well Everything was handled quickly, promptly and as promised. Always a professional experience and I am always please with all aspects of my visits. Well done! More

Service is great. Brad, who has been at this dealership and the previously owners of this location is excellent. He is friendly, attentive and caring. He goes that ex Brad, who has been at this dealership and the previously owners of this location is excellent. He is friendly, attentive and caring. He goes that extra mile for his customers. When I told him during the previous visit they forgot to put in the windshield washer fluid, he personally went to the service bay to fill it. This is the type of service that ultimately results in returning to the dealership for another sale. In fact Brad told me the '19 X-3 was a told remake, and we discussed possible timing for me, now being a snowbird, to be able to get into a new one next year. If timing, pricing and the deal works, I will perhaps consider it. More

Great service. The service was great. There were no problems. I brought it for the 10,000 mile service and the car was ready when expected. Thank you! The service was great. There were no problems. I brought it for the 10,000 mile service and the car was ready when expected. Thank you! More

Scheduled Maintenance My experience was and has been excellent. The staff is knowledgeable, ready, willing and able to answer any questions I have had about my vehicle. My experience was and has been excellent. The staff is knowledgeable, ready, willing and able to answer any questions I have had about my vehicle. More

Best in Class Brad and your entire service department are truly best in class. I cannot say enough good things the team. Truly makes you feel like part of the fam Brad and your entire service department are truly best in class. I cannot say enough good things the team. Truly makes you feel like part of the family. Thank you!! More