BMW of South Atlanta

After a lenthy drive from Bessemer, Al.,I was greeted by Amanda who was friendly and ready to help. She got a salesperson to help me, since the advisor I had talked with was busy making a delivery. That is Amanda who was friendly and ready to help. She got a salesperson to help me, since the advisor I had talked with was busy making a delivery. That is when I met Ben Urban who was so freindly, polite and courteous and went above and beyond to make my experience at MINI different from any other. It never frustrated him that I could not make up my mind or even changed my mind again at the last minute. During my visit, I connected with most of the sales persons through the friendly smiles far and near and small talk while waiting in the lobby. I am already boasting to my friends about the great service I recieved along with the great deal I got on the purchase of my new MINI COOP! More

My experience at BMW and Mini of South Atlanta has always been very enjoyable. The staff in the service and sales departments are always friendly. They really are concerned about your overall experience. been very enjoyable. The staff in the service and sales departments are always friendly. They really are concerned about your overall experience. BMW and Mini of South Atlanta are like family. More

My Husband and I are so happy with our new MINI! This car buying experience was completely different from any other we had experienced in the past. It felt like we were going to visit new friends instead of buying experience was completely different from any other we had experienced in the past. It felt like we were going to visit new friends instead of purchasing a vehicle. They met all of our accommodations and made sure we were comfortable with the vehicle since we drove six hours to get to their dealership for the car we bought! On short notice, they were able to make sure the windows of our new MINI Cooper S were tinted and they helped us out with extra accessories. We also traded in a vehicle with them. We were warned by friends that when they traded in their vehicles to purchase new ones that dealerships can try to haggle you out of less money for your trade in. South Atlanta MINI did no such thing. They gave us exactly what our car was worth, if not more! It was such a pleasure working with Ben, Amanda, and Reggie! We will be purchasing from them again, and we highly recommend them! More

Great Customer Service. This was our first BMW purchase and Quentin was a great professional in providing customer service. Quentin Stephens was patient and knowledgeable about the BMW automobile. I woul and Quentin was a great professional in providing customer service. Quentin Stephens was patient and knowledgeable about the BMW automobile. I would certainly recommend BMW of South Atlanta to all my friends and family. And direct them to Quentin. As a matter of fact, I told my best friend and he also purchase a BMW from Quentin. The best General Manager I have ever dealt with. Thanks for making this a great experience. More

Inconsistent Customer Service! Very Unprofessional! Be sure to get everything in writing if you buy a car here!!! 1. No documentation with my name, date and the agreeded upon price. I had to go to the d sure to get everything in writing if you buy a car here!!! 1. No documentation with my name, date and the agreeded upon price. I had to go to the dealership and demand this and was only given a hand-written note with Jason Youngs signature. 2. Dont ask dont tell policy. I witness other customers getting a better deal and free items like all weather mats and I didnt receive them when I brought a referral to the dealership. 3. Price. Jason Young attempted to charge me $50 more than my agreed upon monthly payment. When I went to sign my paperwork the price was still different from my signed document. 4. Sales- While Adrian is nice, he needs additional coaching and mentoring on follow-though and professionalism. No documentation, No follow up, No consistency. Please think twice about this dealership... More

Excellent, quality service, sales associate very knowlegiable about the car I wanted and helpiful after I got the car home with all of my questions. Paperwork was a breeze and I felt like a Queen wh knowlegiable about the car I wanted and helpiful after I got the car home with all of my questions. Paperwork was a breeze and I felt like a Queen when I drove off the lot!I will always have a BMW and can't wait to recommend this dealership to anyone that ask me about my car! More

I want to first say "I love my BMW 5 series". With the help of my sales person Leroy Simms, who was very professional and quite hilarious. I've been a customer of BMW since 2009 when I purchased With the help of my sales person Leroy Simms, who was very professional and quite hilarious. I've been a customer of BMW since 2009 when I purchased a 3 series from Global Imports. My buying experience with Global was so overwhelming and unsatisfying, that I wanted to take my business else where. I shopped at other BMW stores in the Atlanta area and didn't find what I was looking for. Because I didn't want the inconvenience of driving back into the Atlanta area, I searched for a BMW store closer to my home. BMW of South Atlanta wasnt the closest, but close enough than the other stores. After speaking with Leroy over the phone, I felt like family. He very was personable which made feel comfortable. After arriving at the dealership I was negotiating and meet Mr. Stephens. All I can say Leroy,Quentin you guys were a world class act again! I will be back!!!!! Ps Thank You So Much for an awesome buying experience! More

Quentin and his staff at BMW South Atlanta went far and beyond the quality service needed as it relates to my BMW 650i 2010 purchase. They gave my wife and I the best price, service and professionalism. If beyond the quality service needed as it relates to my BMW 650i 2010 purchase. They gave my wife and I the best price, service and professionalism. If you are in the market to purchase a BMW, I would definitely recommend you stop by BMW South Atlanta and asked for Quentin. Trust me...you won't be disappointed. Thanks, T. Collins Arlington, VA More

My entire experience with MINI of South Atlanta was off the charts unbelievably awesome. From the first time I walked in the door with questions several months ago, to even after the papers were signed, J the charts unbelievably awesome. From the first time I walked in the door with questions several months ago, to even after the papers were signed, Jessica and the entire team at MOSA made me feel like I wasn't just another sale. I really feel like they care. I was allowed to take multiple test drives - any and all questions were answered without being made to feel like I was imposing. Jessica, especially, went above and beyond the call of duty to be sure that I ended up with the right MINI for me. It meant a great deal to me that she took the time to follow-up with me after the sale just to see how things were going and how I liked my new car. I cannot recommend MINI of South Atlanta and motoring advisor, Jessica Heming, highly enough - this is the one and only place I would even consider for the purchase of a MINI. More

The salesman said he had worked there less than a week and he had no product knowledge. He knew nothing about financing options and little about the stock available. I thought I was on Candid Camera and and he had no product knowledge. He knew nothing about financing options and little about the stock available. I thought I was on Candid Camera and was waiting for someone to jump out and yell. He said he would have someone call me. They won't even call back! What a waste of time. I will be damned if I will beg someone to sell me a car. After I posted my complaint, the deaklership sent a message claiming they had no 1 week employees. I replied with my name and telephone number and still got no call. Apparently the way "cerified dealers" get good ratings on here is that for negative ratings, the dealer is allowed two weeks to respond, and the origianl review is deleted if you do not interact with the dealer's reply. I stand by my original statements that they are time wasters. Drive to the north side for Global Imports insted. More