BMW of South Atlanta
Union City, GA
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I am a repeat customer of BMW S.Atlanta. All 3 experiences have been exceptional. The dealership is very customer friendly. Mr. Stephens works with each customer with a level of care that makes yo experiences have been exceptional. The dealership is very customer friendly. Mr. Stephens works with each customer with a level of care that makes you feel BMW cares. I tell all of my friends- visit BMW S. Atlanta. More
BMW/Mini of South Atlanta has over me the highest level of customer service. I have purchased 3 vehicles at this dealership. Each time the experience was great. The sales staff was extremely patient and of customer service. I have purchased 3 vehicles at this dealership. Each time the experience was great. The sales staff was extremely patient and I pondered to ensure this was the car for me. Quentin Stephens as the general manager worked closely and carefully to ensure this was a stress-free process. I will definitely continue to return and refer friends. More
We experienced what now is known as the fuel pump problem on our 2007 335i. After numerous visits and repair attempts, it was decided for BMW to buy our car back and offer any car to replace and make whole. on our 2007 335i. After numerous visits and repair attempts, it was decided for BMW to buy our car back and offer any car to replace and make whole. We excepted a 2008 528i that compares in features to our original purchase. I can say that this car has performed exceptional to the reputation of BMW! We certainly will continue to do business with the dealership in the future. More
All of the above mentioned sales/service representatives were professional and incredibly helpful. This is our second purchase from this dealership and will recommend them to friends and family. We will c were professional and incredibly helpful. This is our second purchase from this dealership and will recommend them to friends and family. We will continue to do business with BMW of South Atlanta. More
Quentin Stephens was the first person I purchased a car from 15 years ago when I moved to Atlanta, Georgia. He has never steered me wrong and has guided me in every car I've purchased. Additionally, Mr. from 15 years ago when I moved to Atlanta, Georgia. He has never steered me wrong and has guided me in every car I've purchased. Additionally, Mr. Stephens works with a superb group of people. In my most recent purchase, Mr. Tony Lee, assisted me and he was very attentive during the entire transaction. I always feel like I've done the right thing when dealing with BMW of South Atlanta. This is the second car I've purchased from this dealership. All I can say is when you receive excellent service, it keeps you coming back. More
Great service and honest salesman. Great car selection found what we were looking for. We got the price we wanted and a bottle of water, it's the little things. Very helpful with all of the services that found what we were looking for. We got the price we wanted and a bottle of water, it's the little things. Very helpful with all of the services that the BMW came with. Car was very clean and in great shape. More
Worst customer experience I have ever had. Scheduled appointment for a recall, only to find out after I had left the dealership that the parts had not actually arrived. Loaner car was dirty and had bee appointment for a recall, only to find out after I had left the dealership that the parts had not actually arrived. Loaner car was dirty and had been smoked in. Jack Machado (service manager) actually told me that he hoped I would never do business with BMW of South Atlanta again. More
I visited this dealership on Monday October 4th, 2010 just to show my wife the 5 series BMW and we ended up leaving with one that very same night. The sale was sponteneous and quick. Mr. Thurmond was v just to show my wife the 5 series BMW and we ended up leaving with one that very same night. The sale was sponteneous and quick. Mr. Thurmond was very honest, courteous and very helpful. Although, that Monday was his first day at the dealership and he wasn't too familiar with the features of the car we were looking at, he wasn't ashamed to let us know that and he wasn't ashamed to ask someone else to show us everything that we needed to know about that car. If I had to buy another BMW he would definetely be my representative. Overall, everyone I came accross was very courteous at the delearship. When I get delivery of that car it was clean, smelled fresh and the tank was full,to say the least. I was also impressed to receive a call from the sales Manager,a few hours later after I got home, thanking me for my business. Excellent service More
Words cannot express my gratitude. My husband and I are so grateful to have met Amanda Harwood. She has exceptional people skills and took time with us to help us with questions we had. I was going back an so grateful to have met Amanda Harwood. She has exceptional people skills and took time with us to help us with questions we had. I was going back and forth in my mind about buying a vehicle. I have a vision board with an Orange Mini Cooper on it and because MINI stopped making orange, I put it out of my mind. Months before the purchase I exclaimed to many people that my next vehicle would be blue. So wouldn't you know it, I was blessed with an Oxygen Blue Mini Cooper. Everyone at the South Atlanta dealership was and still are wonderful. Amanda and others have answered even the simplest of questions for me. When my car has been serviced it has always been exceptional. It seems Amanda was born to do this. She literally knows everything Mini and we as customers can feel her passion for her work. Recently my husband and I went to talk to her about the Clubman because we are looking to expand our family thus looking for a larger vehicle. She talked with us and said that when we are ready she would be more than happy to work with us. She is just awesome. We love her, the MINI brand, and South Atlanta. More
We have experienced dealership purchases of Jaguar, Bentley, Audi, BMW, Corvette, Hummer, and many lesser brands over the years and have NEVER had such a positive, pleasurable purchasing experience as Bentley, Audi, BMW, Corvette, Hummer, and many lesser brands over the years and have NEVER had such a positive, pleasurable purchasing experience as that provided by Amanda Harwood. Her professionalism, understanding, and obvious dedication to her product, the MINI, is praiseworthy. She provided complete explanations and demonstrations of the characteristics we could expect with MINI ownership. She made us feel like we were special customers and not just another buyer to process. Her outstanding salesmanship demonstrates the epitome of the finest in automotive sales and she must be a significant asset to those she works for at MINI of South Atlanta. My wife and I feel blessed to have stumbled on to such a superb salesperson as Amanda Harwood. As a former real estate broker, I would have been proud to have such a salesperson in my company. More