BMW of South Atlanta

My experience at South Atlanta was a great one. Chris essor was great...our deal was done in the evening and he came back from his home even though the dealership was closing. He is truly an asset to the essor was great...our deal was done in the evening and he came back from his home even though the dealership was closing. He is truly an asset to the company. The dealership was great management was outstanding. Each time we dealt with an individual from that outfit it was a satisfying experience...I would reccomend friends and family to this store.... More

When I initially called MINI of South Atlanta, I spoke with Amanda. She was extremely helpful and enthusiastic. We scheduled a time for me to come down and test drive and again she was a pleasure. She with Amanda. She was extremely helpful and enthusiastic. We scheduled a time for me to come down and test drive and again she was a pleasure. She was every informative and answered all my questions. I had done plenty of research and pretty much knew what I wanted, except for which Model, a basic Cooper convertible or an S convertible. I fell in love with first car that I drove, and bought it that day. I had such a great time with Amanda, that whenever I drop my car off for scheduled service I always make a point to stop in and say Hi. I know that when it is time for me to buy a new MINI or BMW, I will be calling Amanda. More

Friday afternoon I sent in an internet request for information on the mini clubman. A couple of hours later I received an email from Amanda saying she would get right back to me but as of late Saturda information on the mini clubman. A couple of hours later I received an email from Amanda saying she would get right back to me but as of late Saturday afternoon I never heard back. I visited the showroom today and was greeted by Vince who turned me over to Mary since he only sales BMW's. Mary was friendly enough until I told her I did not want my license photo copied in order to test drive a mini. (I suppose I listened to too many Clark Howard shows to want to give out my license and deal with the potential problems) She said it was company policy and there was nothing she could do. A quick phone call to Asis at Global Imports let me know they would allow a test drive without photo copying my license. Stopped back by Vince to let him know my disappointment and that I was off to Global. Vince then grabbed a key and took me out for a test drive. Unfortunately he turned me back over to Mary who insisted on having my personal information again just in order to quote me a price on the car including taxes for my county, tags etc! On my way out the door Mary followed yelling at me... A quick call to Asis at Global and I get the "walk out the door price" no problem. Too bad Mini of South Atlanta could not do the same they were actually $150 cheaper and the car was on the lot. Odds are if Vince were selling the mini's I would have drove home in a new car today but I will have to wait a couple of weeks for Global to get mine to GA. As far as I can tell the girls at Mini of South Atlanta have no follow up and no communication skills. They are just there to get your personal information. Very frustrating to deal with them. More

I took delivery of my 2010 Mini Cooper on January 28, 2010 from this dealership. The selection and purchase decision was a smooth one, they have a 21st Century approach to car sales. Having had sales exp 2010 from this dealership. The selection and purchase decision was a smooth one, they have a 21st Century approach to car sales. Having had sales experience of my own and having purchased several new vehicles in my lifetime, I know a good experience from a bad experience. The Motoring King knows her stuff, I have to say. I wanted the Cold weather package since I live in the Northeast also, and even though they didn't have the option in stock, they were able to satisfy my option requests with a Mini that was at sea, in the O2 color and interior. Jason, the sales manager, was also awesome in that he laid out the choices for me and was very professional, They got my car in, did the pre-delivery service and put my car on the showroom floor for delivery. Ms. Ruth Kimble handled the paperwork and was not flustered when I requested them to hold my down payment check for a week! The Mini was delivered with wax, floor mats and a full tank of fuel...I even met my future service advisor, Marty Martino. All in all, a great day in my life. More

Salesperson was knowledgable about the products that he had to offer. Went out of his way to explain different options, and make sure that we found a car that suited our needs. Stayed late to help let us l had to offer. Went out of his way to explain different options, and make sure that we found a car that suited our needs. Stayed late to help let us look at different cars. Explained the benefits that were associated with the purchase of the car. Offered a nice finance option that was being offered. Overall good experience and never felt pressured. More

Khoi and the BMW team were super handling my purchase & trade-in...we started online-emails one day and then did the deal in 2 hours the next day - New Years Eve 2009; I was very pleased with the way they trade-in...we started online-emails one day and then did the deal in 2 hours the next day - New Years Eve 2009; I was very pleased with the way they do business, the price of the new car & trade-in, and consideration of my time as I was on a very compressed schedule that day to buy. Thanks to Khoi, Leroy and finance group for great customer service! More

My visit to BMW of South Atlanta was a very positive experience! I went into this not really thinking I could afford a BMW. The sales personnel did not pressure you at all - they truly believe in the experience! I went into this not really thinking I could afford a BMW. The sales personnel did not pressure you at all - they truly believe in the product and wanted to make you feel comfortable with your purchase decision. Adrian greeted me and then gave the initial overview. Then I returned and met with Khoi. Khoi worked with me to get me to the right affordable choice for me. He didn't try to oversell or force me into something I wasn't comfortable with. I felt he was honest and open about everything. He answered all of my questions before, during and after my purchase. I looked at the Nissan, Infiniti, and Lexus dealerships. I am very pleased that I ended back up at BMW to purchase my car. More

I have very much enjoyed the experience of purchasing my new BMW from BMW of South Atlanta. My salesman was extremely knowledgeable about his product and answered all my questions and concerns relative to new BMW from BMW of South Atlanta. My salesman was extremely knowledgeable about his product and answered all my questions and concerns relative to my purchase. He has continued to follow up with me asking how I like my new vehicle and if there is anything he can do to assist me regading same. This is classy service. More

I visited BMW South Atlanta Friday, November 20, 2009 around 2 p.m. I chose this dealership after having had a not-so positive experience at BMW Macon. When I arrived, Mr. Diep was paged and immediatel around 2 p.m. I chose this dealership after having had a not-so positive experience at BMW Macon. When I arrived, Mr. Diep was paged and immediately greeted my husband and me. We were escorted to his office and he clarified my needs again, as we had been corresponding via email for several weeks prior to my visit. He showed me what I asked for and took the time to explain the differences in my three choices. The test drive was wonderful and I knew rather quickly that Khoi would sell me a BMW that day. I still wasn't sure about the color choices but Khoi went over my selections and we took another trip to look at all three again. After the second trip, I knew I would which one I liked and was ready to begin the "dreaded" financial aspect of my visit. Surprisingly, the financial process was just as seamless, if not more so, than the rest of my visit at BMW South Atlanta. There was no pressure, no haggling and no mystery Finance Manager hiding in a far away office. Khoi presented the pricing information in a clear concise easy to understand format. Whenever we raised a question, he treated us professionally and courteously and saw to our every need. Khoi was the ultimate professional and a true representative of BMW USA and South Atlanta. My husband and I had such a wonderful experience that I'm sure we will be long time loyal BMW owners! Kudos to you for hiring such a wonderfully intuitive person such as Khoi! Regards, Mrs. DeWann Lindsey More

Khoi Diep made my purchase of a new 328i a great experience. Khoi is professional, knowledgable, courteous, and caring. He did a great job putting me in a new BMW. Khoi stayed in contact with me, a experience. Khoi is professional, knowledgable, courteous, and caring. He did a great job putting me in a new BMW. Khoi stayed in contact with me, answered all my questions handidly, was always available, arranged my test drive and facilitated the entire process. Khoi spent the time to introduce me and my wife to all the new options on the 328I, demonstrated their use, and watched me as I performed the tasks. He introduced me to the maintenance department and the parts department. Many Thanks! Tony DiStephano More