BMW of Southpoint

Service was fast, communication was great, and the complimentary wash after my service was a nice touch. complimentary wash after my service was a nice touch. More

Kenneth Butron and BMW of Southpoint provided outstanding service to my 2025 X3 M50. The communication with me while my car was being worked on was especially helpful for me in determining when the vehicle w service to my 2025 X3 M50. The communication with me while my car was being worked on was especially helpful for me in determining when the vehicle was ready for pick up. Thank you BMW of Southpoint for your outstanding service! More

I worked with Kenneth in the service department a few times and he is very helpful and keeps you included in every step of the process. times and he is very helpful and keeps you included in every step of the process. More

I brought my car in for a recall issue. Kenneth Butron was wonderful! He made everything so easy for me!! Kenneth Butron was wonderful! He made everything so easy for me!! More

My husband and I purchased a vehicle from BMW of Southpoint dealership today. It was the best experience we’ve ever had with the purchase of a new car. This great experience was all because of Samue Southpoint dealership today. It was the best experience we’ve ever had with the purchase of a new car. This great experience was all because of Samuel Shalhoub. Samuel was very patient with us as we took our time picking out the vehicle we wanted. Samuel was also knowledgeable about the whereabouts of the cars, looking them up and how we could get the car we wanted. Sam showed us the best side of customer service. You’re definitely an asset to BMW of Southpoint and we really appreciate the time and attention you gave to our every need. You’re definitely a 10-10. Thank you again for everything you’ve done for our family. More

I bought my new BMW X1 from the great guys at Hendrick BMW Northlake in Charlotte, with Omar K. my supersalesman. I live in Chapel Hill, though, so for car care I'll be using BMW of Southpoint (another He BMW Northlake in Charlotte, with Omar K. my supersalesman. I live in Chapel Hill, though, so for car care I'll be using BMW of Southpoint (another Hendrick outfit). My first experience there was with Tim and then Carmelo Sinegal, from the Genius crew, who helped me get familiar with my SUV. Both fellows were incredibly friendly and helpful, with lots of knowledge and patience! I spent quite a lot of time with Carmelo in particular, reviewing what Tim had showed me and learning new aspects of the car. He was kind, funny, and had plenty of time for my many questions. Both he and Tim are forward-looking young men with ambition and goals, which I really appreciate. Thanks, both of you, for laying out the welcome mat at BMW of Southpoint. I'm glad to have you on my team. More

Thank you for ur service department they took care of me and made the process fast and simple. and made the process fast and simple. More

A Model Vehicle Purchase Experience at Southpoint BMW that all should strive to emulate. My wife and I recently concluded the purchase of her new 2026 BMW X5 M60i at Southpoint BMW, and the process wa that all should strive to emulate. My wife and I recently concluded the purchase of her new 2026 BMW X5 M60i at Southpoint BMW, and the process was so exceptionally professional and pleasant that it merits formal recognition. The dealership itself presents a sophisticated and welcoming atmosphere, fostering an environment of professionalism and customer comfort. While the collective effort of the team was impressive, the specific contributions of several individuals warrant particular commendation. General Manager, Curtis Aldershof This culture of excellence is clearly cultivated from the highest level by General Manager Curtis Aldershof. His personal engagement in our transaction was not a mere formality but a genuine expression of his client-centric philosophy. He possesses a remarkable attunement to the client's perspective, proactively ensuring that all needs are met with both precision and genuine care. This client-first mindset was most evident during the negotiation, where his principled and equitable approach transformed what could have been an arduous process into a collaborative discussion founded on mutual respect and a shared goal of satisfaction. His leadership is characterized by a palpable integrity and an authenticity that is rare in any industry. It is this combination of exceptional interpersonal skills and an unwavering ethical compass that truly distinguishes him, marking him as a leader who is fundamentally invested in building lasting client relationships rather than focusing on singular transactions. Sales Manager, Tyler Bowyer Commendation is also due to Sales Manager Tyler Bowyer for his significant contributions. He skillfully managed the logistical framework of the sale, ensuring that every administrative detail was handled with precision and efficiency. The seamless and uncomplicated nature of the transaction was a direct result of his efforts. Finance Director, Shawn Monaghan Special recognition is extended to Finance Director Shawn Monaghan. As a consummate professional in his field, Mr. Monaghan navigated the final stages of the purchase with remarkable proficiency. His ability to adeptly navigate and simplify the inherent bureaucratic complexities of financing was particularly impressive, resulting in a transparent and straightforward process. Moreover, his devotion to our country as a former Marine is reflected in his disciplined and honorable professional conduct. Sales Consultant, Joshua Winstone Our sales consultant, Joshua Winstone, also merits high praise. He exhibited a profound degree of patience and dedication, investing the time required to ensure my wife was thoroughly acquainted and comfortable with her new vehicle. His respectful and comprehensive responses to all inquiries, combined with his clear passion for the product, made the orientation process both informative and engaging. Ultimately, our experience at Southpoint BMW transcended a typical transaction and has established the foundation of a valued professional relationship. This experience has secured our loyalty to the dealership. The sales and finance departments have established an exceptionally high benchmark for the sales aspect, and we anticipate that the service department will aspire to exceed this outstanding standard in all future interactions. More

Wanted to share our recent positive experience with James Estes and our new auto purchase. Can’t say enough great things about James and the BMW of Southpoint team regarding the entire buying process from s Estes and our new auto purchase. Can’t say enough great things about James and the BMW of Southpoint team regarding the entire buying process from start to finish. If you’re looking for someone who has great knowledge of the brand and models including technology, highly recommend James who combines this with excellent communication before, during, and after the sale. I am not one who normally does reviews but this warranted the positive comments listed above. More

Cars are nice people are nice free coffee is a plus. Sam from the sales department helped me with my purchase. It was really nice. He made the process easy, and it felt like I’ve known him for years. No Sam from the sales department helped me with my purchase. It was really nice. He made the process easy, and it felt like I’ve known him for years. No hard sells, a lot of product knowledge and made it very easy for me and my wife. I would recommend asking for Sam when you go. I could not ask for more. In a world of entitlement, it was a pleasure to work with him. More