Had a wonderful experience getting a car. Went in and told them what I wanted. They looked at their system and found me the car that met every one of my requirements. They went to extremes to make sure I was happy when I left. Would definitively recommend to everyone I know.
Wish I never bought my BMW from them. For a scheduled oil change it took 45 minutes just to get checked in with an empty service area. One car pulled in behind me about 20 minutes after I arrived and they took care of her first. I was pushed to the waiting room and forgotten about. I had to leave to get children from school but they didn't care. Simple oil change took two and a half hours when I was told one hour. The car still shows a maintenance light that the oil change was not done. Go to Raleigh where they care about people and run on time. They even call and left a message to see how the service was but I called back to get a voice mail that they never returned. Go where someone cares.
We appreciate your honest review. We set a high standard for ourselves, so we are disappointed to hear that your experience with us was not a positive one. Our manager, Ray Phillips, would really like to speak with you more regarding this matter. Please reach out to him directly at (984) 287-5420. We look forward to speaking with you.
Anthony Scott and the staff at BMW all went above and beyond my expectations during my car buying experience! The process went as smooth as any car buying experience I have ever had, and I got the perfect car at a reasonable price. I'll recommend stopping in and buying a car from Anthony to anyone in the market for a BMW.
We are so pleased to hear you had such a great experience here at BMW Southpoint. And we'll be sure to pass on the kind words to Anthony. We look forward to being of service to you in the future! Enjoy your new BMW.
Corey Allen was the best salesman we have ever had the pleasure of working with. Corey knew the car inside and out. We will refer all family and friends to Corey Allen at BMW SOUTHPOINT. Thank you for the ultimate experience in car buying.
Thank you for your 5 star rating! We're happy to hear you enjoyed working with Corey, he really is passionate about making sure his clients have the best experience possible. Please let us know if you have any other questions about your new BMW. Have a nice day!
Corey went above and beyond to help me with getting the correct vehicle that met my needs and at a reasonable price! I was taken care of and assisted without pressure to make a decision. I will feel very comfortable buying my vehicles here and I'll recommend BMW of Southpoint to everyone!
I was searching in a 200 mikes radius for my ultimate driving machine. Walked in Hendrix BMW on a Monday afternoon, met Corey, Communicated to him, what I was looking for and left the lot. This was a familiar routine for me with no follow-up. Corey called on Tuesday and stated I found your car, the rest is history. They delivered my car to me on that Friday of the same week. Every touch point and interaction was positive and customer centric.
We really appreciate you taking the time to share your experience with our team here at BMW of Southpoint. Corey is a valuable asset and we're glad to hear you enjoyed the car buying process with him. Enjoy your new BMW and please don't hesitate to reach out if there is anything we can do for you. Take care!
Thank you for your wonderful review and mentioning our Client Advisor Corey. He is a great member of our team! We know you're going to love your BMW and we're so glad you're a part of the BMW of Southpoint family.
Corey is an outstanding individual who will express his want to help you and make your experience the best it can be. He is very welcoming and puts forth all his efforts to make things right for the consumer.
We truly appreciate your business and for taking the time to share your experience. We value the fact you chose BMW of Southpoint as your BMW dealership. We will make sure Corey reads your review too. Thank you again and have a great day.