BMW of Southpoint

I had an excellent experience purchasing a Tesla from this dealership recently. Chance Sanford, the dealer I worked with, was very friendly, personable, down to earth, knowledgeable, and straight forward this dealership recently. Chance Sanford, the dealer I worked with, was very friendly, personable, down to earth, knowledgeable, and straight forward. He was very honest and never tried to avoid or side-step the hard questions. This was the first time I’ve ever felt relaxed during a car buying experience. I was very impressed and will consider buying more vehicles from this dealership in the future. More

Robert in service is fantastic. My wife inadvertently scheduled a drop off appt instead of a waiting appt, and he took care of me anyway. We chatted about cars and BMW EVs, and now My wife inadvertently scheduled a drop off appt instead of a waiting appt, and he took care of me anyway. We chatted about cars and BMW EVs, and now I think I need to buy one! I'm used to Kia service - BMW is light years better. They sent a video of the service as well which is brilliant. More

An exceptional experience each and every time I’ve purchased or serviced my vehicles here. purchased or serviced my vehicles here. More

I have driven BMWs for over 40 years and always had good service until recently. My car diagnosis was that my motor needed to be replaced. The service personnel gave me an outrageous cost, $27k to replace service until recently. My car diagnosis was that my motor needed to be replaced. The service personnel gave me an outrageous cost, $27k to replace it and I felt like this was to push me into buying a new car. He offered to buy my 2014 328i GT for $500-$1000. This was a slack in the face to me. I told him if I bought a new car it would not be from Hendricks. Otherwise I have had good service in the past. More

BMW Southpoint is professional, efficient and communicate well. We were recently there fur a service and out service tech was Robert Rivera We would recommend this dealership. well. We were recently there fur a service and out service tech was Robert Rivera We would recommend this dealership. More

Nate went above and beyond in everything he did before during and after my car was serviced.. Thanks Nate and he is a reason to use the Souuthpoint dealership during and after my car was serviced.. Thanks Nate and he is a reason to use the Souuthpoint dealership More

I gave the dealership a five star rating because my Service Advisor, Malcolm Fields, was awesome. Service Advisor, Malcolm Fields, was awesome. More

Jeff C. in the service department at BMW Southpoint was truly a pleasure to work with. From the moment we arrived, he was professional, courteous, and really in the service department at BMW Southpoint was truly a pleasure to work with. From the moment we arrived, he was professional, courteous, and really paid attention to every detail. He took the time to explain everything clearly, kept us updated throughout the process, and made sure we understood what was going on with our vehicle. What stood out most was how honest and trustworthy he was — you can tell he genuinely cares about his customers and wants to do right by them. It's not always easy to find someone like that in the auto service world. Because of Jeff, I feel completely confident bringing my car back here for any future service needs. Knowing he's there gives me peace of mind, and I wouldn’t hesitate to recommend BMW Southpoint to friends and family. More

Always terrific customer service at this dealership. Staff is professional, knowledgeable, and service-oriented. Really appreciate the vehicle inspection videos they share. Even offer complimentary v Staff is professional, knowledgeable, and service-oriented. Really appreciate the vehicle inspection videos they share. Even offer complimentary vacuum and wash sometimes!! More

Appt time was not met, car was not charged after service, and it took 18 minutes for my car to be delivered. and it took 18 minutes for my car to be delivered. More