Back

BMW of Southpoint

Durham, NC

4.8
1,538 Reviews

225 Kentington Dr

Durham, NC

27713

Directions

By Type

Showing 1,538 reviews

October 16, 2025

Appreciation for the Excellent Service Experience Dear BMW of Southpoint Team, I wanted to take a moment to express my appreciation for the outstanding service I consistently receive. When I visit, I a More

by Sylas F
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Curtis Aldershof
Oct 19, 2025 -

BMW of Southpoint responded

Sylas F, thank you for your kind words and this wonderful review! If you have any further questions, please don't hesitate to reach out!

September 30, 2025

I had an excellent experience working with Joshua Winstone. From the moment I arrived, he showed fantastic customer service skills—greeting me warmly, answering all my questions with patience, and ma More

by Chewy
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joshua Winstone
Oct 03, 2025 -

BMW of Southpoint responded

Hello, we are glad we could help! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

September 25, 2025

I’ve been really impressed with the service team at BMW of Southpoint. From the moment I arrived, I was welcomed right away and treated with genuine care. The advisors took the time to explain everything m More

by magidyne
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
N/a
Sep 27, 2025 -

BMW of Southpoint responded

Magidyne, we are so pleased you enjoyed your visit to BMW of Southpoint! Please don't hesitate to reach out to us if there's anything more we can do!

September 15, 2025

I don’t usually take the time to write long reviews, but my experience with BMW of Southpoint genuinely deserves it. From the moment I first contacted them to the day I drove off the lot — and even after th More

by coasterobert
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Unknown
Sep 16, 2025 -

BMW of Southpoint responded

Coasterobert, we strive for 100% satisfaction, and it is great to see you had such a positive experience at BMW of Southpoint. We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

August 25, 2025

I had an excellent experience purchasing a Tesla from this dealership recently. Chance Sanford, the dealer I worked with, was very friendly, personable, down to earth, knowledgeable, and straight forward More

by jcox1829
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chance Sanford
Aug 27, 2025 -

BMW of Southpoint responded

jcox1829, we strive for 100% satisfaction, and it is great to see you had such a positive experience at BMW of Southpoint. Please let us know if there is anything else we can do for you; we are more than happy to help!

August 21, 2025

Robert in service is fantastic. My wife inadvertently scheduled a drop off appt instead of a waiting appt, and he took care of me anyway. We chatted about cars and BMW EVs, and now More

by Bereader
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Rivero
Aug 24, 2025 -

BMW of Southpoint responded

Nofx32, we're so glad that we were able to go above and beyond your expectations! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 15, 2025

I have driven BMWs for over 40 years and always had good service until recently. My car diagnosis was that my motor needed to be replaced. The service personnel gave me an outrageous cost, $27k to replace More

by ednapmitchell
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Matthew in the service department
Aug 19, 2025 -

BMW of Southpoint responded

ednapmitchell, Thank you for taking the time to share your recent experience with us. We are disappointed to learn of your experience here at BMW of Southpoint, but will take this opportunity to improve. Please provide us with more feedback, we want to rectify this situation. Contact our Client Relations Manager Summer, at (833) 231-6580 at a time convenient for you.

August 15, 2025

An exceptional experience each and every time I’ve purchased or serviced my vehicles here. More

by Bob W
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tyler Bowyer, Curtis Aldershof, Shawn Choudhry, Monica Cleven, Paula McMaster, Curtis Griffie, Shawn Monaghan, Stacie Merwitz
Aug 19, 2025 -

BMW of Southpoint responded

Bob W, we're so glad that we were able to go above and beyond your expectations! If you have any further questions, please don't hesitate to reach out!

August 14, 2025

BMW Southpoint is professional, efficient and communicate well. We were recently there fur a service and out service tech was Robert Rivera We would recommend this dealership. More

by A4hollywood
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Rivero
Aug 19, 2025 -

BMW of Southpoint responded

A4hollywood, we strive for 100% satisfaction, and it is great to see you had such a positive experience at BMW of Southpoint. We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

August 02, 2025

Nate went above and beyond in everything he did before during and after my car was serviced.. Thanks Nate and he is a reason to use the Souuthpoint dealership More

by 77.limiest.bights
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nate Gibson
Aug 04, 2025 -

BMW of Southpoint responded

77.limiest.bights, we really appreciate your feedback! Hi 77.limiest.bights, we are very happy to have provided you with such a positive experience!

1
...