
BMW of Southpoint
Durham, NC
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Had loaner car available, On time service,Service Had loaner car available, On time service, Service advisor and manager give the excellent customer service. Had loaner car available, On time service, Service advisor and manager give the excellent customer service. More
I've always been extremely satisfied with the service department at BMW of Southpoint; they really go above and beyond. A perfect example was my service on October 7, 2021 with Malcolm - he not only was department at BMW of Southpoint; they really go above and beyond. A perfect example was my service on October 7, 2021 with Malcolm - he not only was a pleasure to work with but was able to get a scratch repaired the same day for me. I hope to work with him again soon. Thanks for putting such an emphasis on customer satisfaction! More
Nate is the best! I was booked for an oil change, when I arrived for my appointment he noticed that I had several other service items that were due. He arranged for everything to be done during my appointm arrived for my appointment he noticed that I had several other service items that were due. He arranged for everything to be done during my appointment. I was in and out in 2 hours for my oil change, brake line flush, and spark plug change out. Great experience! More
I'm a new M5 driver and this is the dealership I trust for all my BMW needs. Every sales rep takes care of me (I've bought and still own 2 BMWs from them), the accessories department is amazing, the finan for all my BMW needs. Every sales rep takes care of me (I've bought and still own 2 BMWs from them), the accessories department is amazing, the finance group is accommodating and helpful, and the mechanics/service department is fast, reliable, and friendly. Couldn't ask for more. More