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BMW of Southpoint

Durham, NC

4.8
1,521 Reviews

225 Kentington Dr

Durham, NC

27713

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Showing 1,521 reviews

October 09, 2021

always respectful and try to help out as best they can in a difficult time More

by liz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Scott
Oct 12, 2021 -

BMW of Southpoint responded

Liz, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you. Thank you, and have a fantastic day!

October 09, 2021

Had loaner car available, On time service,Service Had loaner car available, On time service, Service advisor and manager give the excellent customer service. More

by Sduang5766
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Glidden
Oct 12, 2021 -

BMW of Southpoint responded

Sduang5766, thank you so much for your positive comments about BMW of Southpoint! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

October 09, 2021

My service was time efficient and my service rep (Joey) was honest in his recommendations. I will be returning for future service. More

by Wendtjm
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joey Adams
Oct 12, 2021 -

BMW of Southpoint responded

Wendtjm, thanks for your praise and kind comments about our team. We are always more than happy to assist you if anything else comes up. Take care!

October 08, 2021

Pleased with the service provided. The service manager is very helpful and responsive to my needs More

by ljayanty
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler Bowyer
Oct 10, 2021 -

BMW of Southpoint responded

Ljayanty, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

October 08, 2021

I've always been extremely satisfied with the service department at BMW of Southpoint; they really go above and beyond. A perfect example was my service on October 7, 2021 with Malcolm - he not only was More

by Skyetrax
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Malcolm Fields
Oct 10, 2021 -

BMW of Southpoint responded

Skyetrax, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 08, 2021

Service was complete on time and came back to me with a fresh wash and looking great. More

by rsransdell
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony is service
Oct 10, 2021 -

BMW of Southpoint responded

Rsransdell, we're glad to hear you enjoyed your visit. If you have any further questions, please give us a call. We're always happy to help!

October 08, 2021

Nate is the best! I was booked for an oil change, when I arrived for my appointment he noticed that I had several other service items that were due. He arranged for everything to be done during my appointm More

by AO
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nate Gibson
Oct 10, 2021 -

BMW of Southpoint responded

Ao, thank you for your kind review; we are happy to pass along your comments to the team here at BMW of Southpoint! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 08, 2021

Immediately greeted. Ready to take my car in for the service. Waited less than 5 minutes for the loaner. Nate and Nicholas were wonderful! More

by Ecollins0226
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nate in service
Oct 10, 2021 -

BMW of Southpoint responded

Hi Ecollins0226, thank you for taking the time to leave a review for us at BMW of Southpoint. We're happy we could meet your expectations! If you have any further questions, please give us a call. We're always happy to help!

October 08, 2021

I'm a new M5 driver and this is the dealership I trust for all my BMW needs. Every sales rep takes care of me (I've bought and still own 2 BMWs from them), the accessories department is amazing, the finan More

by M5 First
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Katelyn Spinner, Tyler Bowyer
Oct 10, 2021 -

BMW of Southpoint responded

M5 First, thanks for your praise and kind comments about our team. We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

October 07, 2021

Anthony has been a great help both times I’ve been in. Really appreciate his professionalism and help! More

by taylorrogan12
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony , Katelyn Spinner, Tyler Bowyer
Oct 07, 2021 -

BMW of Southpoint responded

Taylorrogan12, we really appreciate your positive review! If you're ever in need of more help, please let us know!

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