BMW of Southpoint

Good but can be even better…. Would be much better if they provide loaners if the car is being stayed for too long. they provide loaners if the car is being stayed for too long. More

Service tech did a very thorough inspection and explaination of issues found. The service associate, Nate Gibson worked with me on the repair costs and kept me informed on progress. explaination of issues found. The service associate, Nate Gibson worked with me on the repair costs and kept me informed on progress. More

New to this place and ain’t disappointed me! Superb service and honest! One thing you want in any service is honesty! my service advisor is Joey Adams, he is very professional, courteous and keep you u service and honest! One thing you want in any service is honesty! my service advisor is Joey Adams, he is very professional, courteous and keep you up to date what need to be done, how long still it take and the bonus is he will arrange your shuttle with no hassle! More

always respectful and try to help out as best they can in a difficult time a difficult time More

Had loaner car available, On time service,Service Had loaner car available, On time service, Service advisor and manager give the excellent customer service. Had loaner car available, On time service, Service advisor and manager give the excellent customer service. More

My service was time efficient and my service rep (Joey) was honest in his recommendations. I will be returning for future service. was honest in his recommendations. I will be returning for future service. More

I've always been extremely satisfied with the service department at BMW of Southpoint; they really go above and beyond. A perfect example was my service on October 7, 2021 with Malcolm - he not only was department at BMW of Southpoint; they really go above and beyond. A perfect example was my service on October 7, 2021 with Malcolm - he not only was a pleasure to work with but was able to get a scratch repaired the same day for me. I hope to work with him again soon. Thanks for putting such an emphasis on customer satisfaction! More

Service was complete on time and came back to me with a fresh wash and looking great. fresh wash and looking great. More

Nate is the best! I was booked for an oil change, when I arrived for my appointment he noticed that I had several other service items that were due. He arranged for everything to be done during my appointm arrived for my appointment he noticed that I had several other service items that were due. He arranged for everything to be done during my appointment. I was in and out in 2 hours for my oil change, brake line flush, and spark plug change out. Great experience! More

Immediately greeted. Ready to take my car in for the service. Waited less than 5 minutes for the loaner. Nate and Nicholas were wonderful! service. Waited less than 5 minutes for the loaner. Nate and Nicholas were wonderful! More