BMW of Southpoint

As a loyal customer for over 17 years, I can't be more complimentary of the great team at BMW Southpoint. I've purchased four new vehicles with Ed Hagen and he's everything opposite the car salesman stere complimentary of the great team at BMW Southpoint. I've purchased four new vehicles with Ed Hagen and he's everything opposite the car salesman stereotype. Anthony Scott is my service advisor and he consistently goes above and beyond. During several months of chemo Anthony personally came to my house to take my vehicle in for its routine maintenance. I never knew that level of customer service was an option. Although I shouldn't have been surprised. Patricia Fradenburg has always run a 5-star crew. More

April was very kind and helpful. Once i dropped the car off, it was taken care of quickly and it looks great! off, it was taken care of quickly and it looks great! More

The dealership provides excellent service. However, BMW sucks. I cannot recommend anyone buy a BMW. BMW DOES NOT stand behind the quality of its products. Beware! Several friends bought other luxury br sucks. I cannot recommend anyone buy a BMW. BMW DOES NOT stand behind the quality of its products. Beware! Several friends bought other luxury brand autos based on my experience More

Good communication, responsive staff, completed work on time. Car was clean when I picked it up. Disappointed that pick up and delivery service is not available for free. time. Car was clean when I picked it up. Disappointed that pick up and delivery service is not available for free. More

Fantastic service and modern comfortable facilities. Great team there at BMW Southpoint, I will return. Great team there at BMW Southpoint, I will return. More

This dealership is extremely clean, friendly and efficient. In summary I would like to say.. Excellent customer service! efficient. In summary I would like to say.. Excellent customer service! More

My service advisor Anthony Scott was very professional and helpful. We alway have a great experience at BMW of Southpoint. and helpful. We alway have a great experience at BMW of Southpoint. More

Josh Randle was my service representative. I was having a basic 60K service completed. Josh was friendly, direct, and able to communicate and navigate the service process well. He was transparent when th a basic 60K service completed. Josh was friendly, direct, and able to communicate and navigate the service process well. He was transparent when the service ultimately required 15-20 minutes longer than estimated. I will ask for Josh to be my representative when I return to Southpoint BMW for my next service. More

Great service department. Fast, efficient, and transparent. Jason Glidden and Josh Randle are terrific service advisors. They make sure my 2014 X3 runs in tip top shape. I like the Lyft courtesy r transparent. Jason Glidden and Josh Randle are terrific service advisors. They make sure my 2014 X3 runs in tip top shape. I like the Lyft courtesy rides so you don’t need to wait at the dealership. More

Nate Gibson is great, very professional and friendly. I was dissatisfied with my experience with Jason Gidden. was dissatisfied with my experience with Jason Gidden. More