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BMW of Southpoint

Durham, NC

4.8
1,521 Reviews

225 Kentington Dr

Durham, NC

27713

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Showing 1,521 reviews

September 23, 2021

Good communication, responsive staff, completed work on time. Car was clean when I picked it up. Disappointed that pick up and delivery service is not available for free. More

by Professor
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Randle
Sep 24, 2021 -

BMW of Southpoint responded

Professor, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

September 23, 2021

Fantastic service and modern comfortable facilities. Great team there at BMW Southpoint, I will return. More

by benjie
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler Bowyer
Sep 24, 2021 -

BMW of Southpoint responded

Benjie, we are so happy to read such a great review about BMW of Southpoint! We are always more than happy to assist you if anything else comes up. Take care!

September 23, 2021

This dealership is extremely clean, friendly and efficient. In summary I would like to say.. Excellent customer service! More

by K.Mann
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tyler Bowyer
Sep 24, 2021 -

BMW of Southpoint responded

Mannk27, thank you for your kind words and this wonderful review! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 23, 2021

My service advisor Anthony Scott was very professional and helpful. We alway have a great experience at BMW of Southpoint. More

by Prasertdham
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Scott, Katelyn Spinner, Tyler Bowyer
Sep 24, 2021 -

BMW of Southpoint responded

Prasertdham, we really appreciate your positive review! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

September 22, 2021

Josh Randle was my service representative. I was having a basic 60K service completed. Josh was friendly, direct, and able to communicate and navigate the service process well. He was transparent when th More

by jktisdale2
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Josh Randle
Sep 23, 2021 -

BMW of Southpoint responded

Jktisdale2, thank you for your kind words and this wonderful review! If you have any further questions, please don't hesitate to reach out!

September 22, 2021

Great service department. Fast, efficient, and transparent. Jason Glidden and Josh Randle are terrific service advisors. They make sure my 2014 X3 runs in tip top shape. I like the Lyft courtesy r More

by Garrick Sevilla
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Glidden, Josh Randle
Sep 23, 2021 -

BMW of Southpoint responded

Garrick Sevilla, we're happy to hear you had such a positive experience with our team! If you have any further questions, please don't hesitate to reach out!

September 22, 2021

Nate Gibson is great, very professional and friendly. I was dissatisfied with my experience with Jason Gidden. More

by Alina
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nate Gibson
Sep 23, 2021 -

BMW of Southpoint responded

Alina, thank you; we appreciate your feedback! If you have any further questions, please give us a call. We're always happy to help!

September 21, 2021

Excellent service. Easy to setup and communicate. Appreciate the Uber service. Recommmended and will visit again. More

by Yesh G
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Scott , Katelyn Spinner, Tyler Bowyer
Sep 22, 2021 -

BMW of Southpoint responded

Yesh G, thank you for sharing your positive experience! If you have any further questions, please don't hesitate to reach out!

September 20, 2021

Excellent service and was not delayed at all, looking forward to swinging by again for next appointment More

by stepheninelda
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler Bowyer
Sep 21, 2021 -

BMW of Southpoint responded

Stepheninelda, thank you for sharing your positive experience! We're looking forward to your next visit with us!

September 19, 2021

Mr.Joey Adams took the initiative as soon as I walked in ! He was Very Knowledgeable as well as Helpful ! Good choice BMW, for having Joey represent your company ! More

by Torranderton
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
JOSEPH ADAMS
Sep 20, 2021 -

BMW of Southpoint responded

Torranderton, we are so pleased you enjoyed your visit to BMW of Southpoint! We are always more than happy to assist you if anything else comes up. Take care!

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