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BMW of Southpoint

Durham, NC

4.8
1,524 Reviews

225 Kentington Dr

Durham, NC

27713

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Showing 1,524 reviews

September 05, 2021

Quick assessment and repair. Anthony Scott was extremely helpful and kept me updated with texts and even received a photo of the parts replaced. Can’t rate the service or pricing high enough! More

by Fogartyx6
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Scott
Sep 07, 2021 -

BMW of Southpoint responded

Fogartyx6, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

September 05, 2021

Anthony and Patricia always on the top of their game. Constantly communicating with me in a timely and professional manor. And social distancing in the waiting area respected. More

by gholler
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony at service
Sep 07, 2021 -

BMW of Southpoint responded

Gholler, thank you for your kind words and this wonderful review! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 05, 2021

Those guys were very precise at everything. I was surprised at how great the customer service was, since I haven't been there before. Thanks for an overall awesome experience guys More

by Travis Banks
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Katelyn Spinner, Tyler Bowyer
Sep 07, 2021 -

BMW of Southpoint responded

Travis Banks, we strive for 100% satisfaction, and it is great to see you had such a positive experience at BMW of Southpoint. If you have any further questions, please give us a call. We're always happy to help!

September 04, 2021

Anthony Scott worked with me, and things went quickly and smoothly. He kept me well informed about the progress of my service and checked in at each stage. More

by abdiel99
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Scott
Sep 07, 2021 -

BMW of Southpoint responded

Abdiel99, we are so pleased you enjoyed your visit to BMW of Southpoint! Please don't hesitate to reach out if there's anything additional we can do for you.

September 03, 2021

Nate Gibson is beyond exceptional with his work and care for his clients. Could not have asked for an amazing, seamless process with this individual. Goes the extra mile and holds true to his promises. I ca More

by Cam Blair
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nate Gibson
Sep 07, 2021 -

BMW of Southpoint responded

Cam Blair, thank you for taking the time to leave a review for us at BMW of Southpoint. We're happy we could meet your expectations! Please let us know if there is anything else we can do for you; we are more than happy to help!

September 03, 2021

Fast and excellent service as always. Communication is always very good. I dealt with Malcolm who coordinated concierge service and tire and wheel repair. It's always a pleasure working with Southpoint. More

by Mike Y
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Malcolm Fields
Sep 07, 2021 -

BMW of Southpoint responded

Mike Y, we are glad we could help! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 03, 2021

This was my first visit to this dealership and I was impressed. Jason Glidden is great who was polite, helpful and so patient when he answered my questions in spite my bad hearing. I will recommend this More

by qjing
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Glidden
Sep 07, 2021 -

BMW of Southpoint responded

Qjing, thank you for your kind words and this wonderful review! We are always more than happy to assist you if anything else comes up. Take care!

September 02, 2021

As always I really appreciate the service that I received at BMW Southpoint. Harold Harris was great to work with, and went above and beyond to ensure that I was satisfied with my service. Additionally, I wo More

by waynef09
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Harold Harris
Sep 04, 2021 -

BMW of Southpoint responded

Waynef09, thank you for your kind words and this wonderful review! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

September 02, 2021

Excellent service with a new set of wheels (powder coated) and tires for my 2020 BMW X5. Fast, friendly and efficient service. Will be back in the future. More

by TimB
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Adams, Jennifer Butler
Sep 04, 2021 -

BMW of Southpoint responded

TimB, thank you for taking the time to leave a review for us at BMW of Southpoint. We're happy we could meet your expectations! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 01, 2021

This was no different than the many visits I've had over the years. Fast, and correct. They found the issue, special ordered a unique part from Germany and put it all back together quickly. More

by GenARH
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nick
Sep 04, 2021 -

BMW of Southpoint responded

Genarh, we are so happy to read such a great review about BMW of Southpoint! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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