BMW of Southpoint

Prompt friendly thorough service. Would recommend many times over. Josh Randle greeted me when i arrived. Insured he would take care of the car. I had no appointment but in about an hour my inspection times over. Josh Randle greeted me when i arrived. Insured he would take care of the car. I had no appointment but in about an hour my inspection was completed and i was on my way More

Anthony Scott worked with me, and things went quickly and smoothly. He kept me well informed about the progress of my service and checked in at each stage. smoothly. He kept me well informed about the progress of my service and checked in at each stage. More

This was my first visit to this dealership and I was impressed. Jason Glidden is great who was polite, helpful and so patient when he answered my questions in spite my bad hearing. I will recommend this impressed. Jason Glidden is great who was polite, helpful and so patient when he answered my questions in spite my bad hearing. I will recommend this dealer to my friends. More

Fast and excellent service as always. Communication is always very good. I dealt with Malcolm who coordinated concierge service and tire and wheel repair. It's always a pleasure working with Southpoint. always very good. I dealt with Malcolm who coordinated concierge service and tire and wheel repair. It's always a pleasure working with Southpoint. More

Nate Gibson is beyond exceptional with his work and care for his clients. Could not have asked for an amazing, seamless process with this individual. Goes the extra mile and holds true to his promises. I ca for his clients. Could not have asked for an amazing, seamless process with this individual. Goes the extra mile and holds true to his promises. I cannot wait for my next appointment with Nate. More

Excellent service with a new set of wheels (powder coated) and tires for my 2020 BMW X5. Fast, friendly and efficient service. Will be back in the future. coated) and tires for my 2020 BMW X5. Fast, friendly and efficient service. Will be back in the future. More

As always I really appreciate the service that I received at BMW Southpoint. Harold Harris was great to work with, and went above and beyond to ensure that I was satisfied with my service. Additionally, I wo at BMW Southpoint. Harold Harris was great to work with, and went above and beyond to ensure that I was satisfied with my service. Additionally, I would like to point out the detail in which he explained the idrive update for my 5 series. Although I will be unable to enjoy some of the features in the future I do appreciate the explanation. More

Poor customer relations. They treated me like I wasn’t able to afford to shop there since I chose to drive my pick up there to shop and they saw me get out of my vehicle. Between my wife and I we own 4 bm able to afford to shop there since I chose to drive my pick up there to shop and they saw me get out of my vehicle. Between my wife and I we own 4 bmw’s…. 2 X5’s, 1 335is and 1 5 series. I love the car brand but will never buy one from this dealership. I also had extremely poor service when I used them to service one of my cars. They took three days longer than they were supposed too. They were supposed to call me back but I had to track them down at the end of each day to find out what was the status of my car. I would avoid this dealership at all costs. There are too many quality bmw dealerships to waste my time with southpoint dmw in Durham. More

Always treated like VIPs great group of people Mr’ John Akile always takes good care of us. Nate Gibson helped us and made our visit pleasant and quick in the service dept for our oil change. Akile always takes good care of us. Nate Gibson helped us and made our visit pleasant and quick in the service dept for our oil change. More

I'm very pleased with my service and Josh Randle was an amazing help! He kept me informed in regards to my vehicle and gave me alot of helpful information about modifications I want to make in the near fut amazing help! He kept me informed in regards to my vehicle and gave me alot of helpful information about modifications I want to make in the near future! More