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BMW of Southpoint
Durham, NC
1,524 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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August 21, 2021
Shahab was super helpful and warmhearted. He guided me through everything and gave me a nice price. Smooth enough that I paid cash and got the car in one day. Recommend. through everything and gave me a nice price. Smooth enough that I paid cash and got the car in one day. Recommend. More
by Theo
Employees Worked With
Shahab Sheibani
August 21, 2021
Awesome friendly staff that are there to help. I receive great care from Nate Gibson in service. Ask for him next time. My M235i is well taken care of! great care from Nate Gibson in service. Ask for him next time. My M235i is well taken care of! More
by rmen76
Employees Worked With
Nate Gibson
August 20, 2021
Great customer service, I had only pleasant experiences there. Seems that everyone is geared towards providing the customers with a good time and with the feeling of a good deal. there. Seems that everyone is geared towards providing the customers with a good time and with the feeling of a good deal. More
by Ari
Employees Worked With
Nate
August 20, 2021
The staff was very helpful and were able to schedule my service promptly. The wait wasn’t long and the waiting area is very comfortable. service promptly. The wait wasn’t long and the waiting area is very comfortable. More
by TChick
Employees Worked With
Stealth Hitch Installation
August 19, 2021
I've had BMWs for over 30 years at several dealers/states. Really enjoy the professionalism of the service group here. Easy appointment setup, texting me when done, etc. The service rep, Ma dealers/states. Really enjoy the professionalism of the service group here. Easy appointment setup, texting me when done, etc. The service rep, Malcolm, made sure to speed it up because I had to go to a meeting. More
by robinlr
Employees Worked With
Malcolm Fields
August 19, 2021
They provide much-improved efficient, friendly service. The cost and additional recommended services are provided for consideration prior to completion of the visit by the technician. The cost and additional recommended services are provided for consideration prior to completion of the visit by the technician. More
by Rita
Employees Worked With
Jason Glidden
August 19, 2021
Exceptional service from the moment you drive through the automatic garage door until you leave with a perfectly repaired/serviced vehicle. PATRICIA FRADENBURG is an amazing Service Manager and MALCOLM FIELD automatic garage door until you leave with a perfectly repaired/serviced vehicle. PATRICIA FRADENBURG is an amazing Service Manager and MALCOLM FIELDS is the perfect Service Advisor. I highly recommend them and the entire team at BMW of Southpoint. More
by chodge
Employees Worked With
PATRICIA FRADENBURG, MALCOLM FIELDS
August 18, 2021
Jason did an excellent job in communicating about my vehicle and provided reasonable accommodations for travel while my vehicle was being serviced. Very professional and accommodating. vehicle and provided reasonable accommodations for travel while my vehicle was being serviced. Very professional and accommodating. More
by K
Employees Worked With
Jason Glidden
August 18, 2021
Everyone here is so accommodating. I needed something very quick and popped in. Despite their full schedule, they fit me right in, gave me what I needed and I was on my way- very quick and popped in. Despite their full schedule, they fit me right in, gave me what I needed and I was on my way- More
by p. harris
Employees Worked With
Cannot recall
