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BMW of Southpoint

Durham, NC

4.8
1,524 Reviews

225 Kentington Dr

Durham, NC

27713

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Showing 1,524 reviews

August 18, 2021

Jason and the service team we're absolutely wonderful! They gave me the best price possible and were very easy to communicate with. happy to assist with my every need. More

by l.sehestedt
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Katelyn Spinner, Tyler Bowyer
Aug 20, 2021 -

BMW of Southpoint responded

L.sehestedt, thank you for taking the time to leave a review for us at BMW of Southpoint. We're happy we could meet your expectations! We are always more than happy to assist you if anything else comes up. Take care!

August 17, 2021

My vehicle has been serviced here for 5 years. Even when there were major issues, they handled it professionally, expeditiously. See Nate Gibson in service! More

by T.Littles
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Patricia and Nate
Aug 18, 2021 -

BMW of Southpoint responded

T.littles, we are so happy to read such a great review about BMW of Southpoint! If you have any further questions, please give us a call. We're always happy to help!

August 16, 2021

Had a positive service experience when I brought my BMW for inspection recently. From the lovely lady who booked my appointment to the great Client Advisor, Joey Adams, all went well. Thanks to the Techn More

by Jean
Recommend Dealer
Yes
Employees Worked With
Joey Adams, Kelvin Hardy
Aug 18, 2021 -

BMW of Southpoint responded

Jean, we are so pleased you enjoyed your visit to BMW of Southpoint! We sincerely thank you for the positive review, and look forward to seeing you again soon!

August 14, 2021

James was fabulous and helped me. He coordinated my service and made it quick and painless. I did not have an appointment but thought it was be a easy fix. It needed more work and he made it easy. Than More

by Pam
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James, Tyler Bowyer
Aug 16, 2021 -

BMW of Southpoint responded

Pam, we are so pleased you enjoyed your visit to BMW of Southpoint! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

August 14, 2021

Service is professional and super friendly. Steve was my service coordinator on last Friday's visit. Bought my BWM there 7 years ago and was the most enjoyable experience - no pressure, no upselling, j More

by david.ayers
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Katelyn Spinner
Aug 16, 2021 -

BMW of Southpoint responded

David.ayers, we strive for 100% satisfaction, and it is great to see you had such a positive experience at BMW of Southpoint. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 14, 2021

BMW of Southpoint has provided me a positive service experience since I purchased my vehicle from there. Nate Gibson helped me recently with a follow-up appointment for touch-up paint service. Having More

by BrodieV
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nate Gibson
Aug 16, 2021 -

BMW of Southpoint responded

Brodiev, we're glad to hear you enjoyed your visit. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 13, 2021

Went in for oil change, as always excellent service and a wonderful experience. A little bit of a wait. But when this is the best place to bring your BMW then everyone comes in. You just can’t beat there won More

by stepheninelda
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service employees
Aug 16, 2021 -

BMW of Southpoint responded

Stepheninelda, thank you for your kind review; we are happy to pass along your comments to the team here at BMW of Southpoint! If you have any further questions, please don't hesitate to reach out!

August 13, 2021

We had a great experience purchasing here - the process was quick and easy. The team was very knowledgeable and communication was outstanding. Julia and Shahab were excellent to work with, we are extreme More

by Stef
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Julia, Shahab
Aug 16, 2021 -

BMW of Southpoint responded

Stef, we are so happy to read such a great review about BMW of Southpoint! If you have any further questions, please give us a call. We're always happy to help!

August 12, 2021

Swift service delivery! Dealt with an awesome guy named Josh Zim. Went there twice for a test drive on a 2018 M3 sweet orange and had a blast. Great customer reception upon arrival and Josh was accommodati More

by Moe
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Josh Zim
Aug 13, 2021 -

BMW of Southpoint responded

Moe, thank you for sharing your positive experience! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

August 12, 2021

Scheduling our first service appointment was easy and service was performed quicker than estimated. Text updates and inspection video were very nice touches. Great experience. More

by Brian Price
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stephen Dombrowski
Aug 13, 2021 -

BMW of Southpoint responded

Brian Price, we really appreciate your feedback! We sincerely thank you for the positive review, and look forward to seeing you again soon!

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